Mike Rome’s Post

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Scaling startups & ecoms profitably.

Most growth partners/agencies spend way too much time “managing clients.”   - They’re watching email.   - They’re responding on Slack.   - They’re writing long-winded updates, but not saying much.   - They’re having the client service guy pop-in "just to see how it’s going.”   - Unsurprisingly, the outcomes are often not there either 👎   Yes, you should take care of clients. But the above is a bad definition.   The best growth agencies do it differently -   ✅ They spend less time managing and more time growing.   ✅ They don’t lock you into lengthy contracts.   ✅ They use outcomes as their tool for retention.   ✅ They have an aversion to fluff.   ✅ They're obsessed with learning, executing, & repeating.   B/c they know for every minute they’re not doing this, they’re leaving growth on the table.

Matthew Curtis

Founder of Insight Voice | Helping marketing teams unlock the insights and experiences of key stakeholders.

2mo

Spot on! Top agencies focus on growth, not just management. How do you set clear outcome-based goals with clients upfront?

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Saief Tissaoui

Running a DTC Growth Accelerator → Sharing learnings to unlock the $3-5M level 🔓

2mo

Both are needed and important - but a agencies can get away with great growth and standard client management.. but can never get away with poor performance and the best client management

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Iris Fung

Making systems & technology work in insurance | Operational Transformation Consultant and Coach | Want to know how to avoid landmines in your project? Let's chat!

2mo

Absolutely - continuously delivering outcomes is the ultimate tool for retention, and if you can do that, why do you need a legal lock?

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