Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Celebrating tonight with fireworks over the sign of a leading #airline at a baseball game on the U.S. Fourth of July! Happy 248th birthday to the United States of America! Our “big one” is coming up in two years as we hit the quarter-millennium mark for our republic!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Amazing morning and lunch at Frontier Airlines with CCO Bobby Schroeter, SVP Customers Alex Clerc, and VP Customers Gilles Alexandre Bussutil! Looking forward to the continued advancement of “The New Frontier” from all of us at APEX (Airline Passenger Experience Association), IFSA (International Flight Services Association), and Future Travel Experience!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Middle seat #airline reality, but it business class in my virtual reality! Just have to figure out the whole “lie flat” thing . . . ✈️❤️💺
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Amazing flight back on an Air France A350 to #Atlanta, but I took a photo in Toulouse of my favorite Air France aircraft of all time that I last flew a short 21 years ago: Concorde!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
My first ever Air France La Premiere Porsche AG experience connecting at #Paris #CDG with much thanks to Christophe Balard and Samuel REYNARD! Nice touch having the all-electric Porsche Cayenne as the vehicle for passengers! All of our thanks and best from APEX (Airline Passenger Experience Association), IFSA (International Flight Services Association), and Future Travel Experience!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Enjoyed Airbus Customer Days in #Toulouse with an incredible Cabin Panel including Cebu Pacific Air’s Alberto López Blanco, Iberia’s Alberto García Torres, and Japan Airlines’ Jun Yamanaka! Thanks for the warm hospitality from all of us at APEX (Airline Passenger Experience Association), IFSA (International Flight Services Association), and Future Travel Experience!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
Loved flying British Airways this evening on an Airbus 320neo from #London to #Toulouse! Looking forward for the next couple days here for APEX (Airline Passenger Experience Association) alongside 50+ member airlines!
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
I asked #AI to make my #airplane seat more #futuristic and it somehow turned it into a Star Trek medical bay bed!?! At least I made it to Europe and the sleep monitoring turned out well! Future Travel Experience • APEX (Airline Passenger Experience Association) • IFSA (International Flight Services Association)
Group Chief Executive Officer, APEX (Airline Passenger Experience Assoc.), IFSA (International Flight Services Assoc.), and Future Travel Experience (FTE)
With Renacen-3D SeatMapVR’s Joaquín Alviz and Diego de Alcalá Cachero Rodríguez as Turkish Airlines’ Vildan H. Kesici experiences an upgraded seat using 3D SeatMap! This was my favorite “booth selfie” at Future Travel Experience EMEA / Ancillary this month! I love how 3D SeatMap makes #airlines more ancillary revenue by emotionally connecting to customers with the exact look and feel of their upgraded seat on a PC, tablet, mobile, or VR. Airlines often forget that it’s emotional connection of an experience that inspires added ancillary revenue. It’s a lesson that I work to reinforce from APEX (Airline Passenger Experience Association) to advance customer experience by sharing the experience in advance!
Co-Founder and CEO at Volantio
4dTake nothing for granted … 😞