Jeremy Connell-Waite’s Post

I remember the 9 practices from IBM so well. It was one of their more successful internal campaigns. In my mind these are not corporate lessons - these are life lessons. 1. Treasure Wild Ducks (https://vimeo.com/27339548) 2. Put the client first 3. Think. Prepare. Rehearse. 4. Dare to create original ideas 5. Share expertise 6. Restlessly reinvent our company - and ourselves 7. Listen for need. Envision the future. 8. Unite to get it done now. Last but not the least... 9. Show personal interest. #LifelessonsatIBM Remember these ? Jesika Dalal Vasantha Kumar Shvetha Raghunath Rashmi K Neha Lobo Neha Sobti Sandeep Goel Anindita Veluri ....... so many of us!

Have you analyzed the effectiveness of your communication program?

To centralise or not to centralise? 🤔 If you’re considering bringing teams together or restructuring a function, you might wonder what benefits you’d experience… Kirsten discusses her top 3 wins after centralising Internal and Executive Communications at IBM 🎤 #internalcomms #executivecomms #communications #growth #consciouscomms

It's estimated that nearly 60% of critical internal communications go unread! Countless important ideas, objectives, and updates go unnoticed every day. Why it Matters -> Leaders aren't communicating their mission effectively and team members don't understand organization priorities, resulting in an unengaged culture, confusion, and turnover. Smart Brevity, explains how intentional copywriting and messaging can create a more aligned and engaged workforce where everybody understands each other and knows what to do next. Thanks for the great recommendation Miles Kailburn.

ICYMI: the Havard Business Review published an article in May about why overhauling internal communications could be the best way for a company to boost its revenue and performance. To which we all collectively shouted, "We told you so!" We've been saying it for decades, long before the pandemic brought corporate America's many internal comms problems to light and long before there was anyone else saying it with us. How you treat your people and communicate with them does literally make all the difference. Articles like the one in HBR are the closest we IC folks may come to receiving a well-earned "you were right" from corporate America. So, we'll go ahead and give you the gratification of hearing it from someone. Internal comms friends: you were right all along. If, when, and how a company communicates with its employees does matter. Let's hope this is the start of witnessing the change we've all been waiting for.🤞 #internalcommunications #internalcomms #companysuccess

A major lever to landing any people or culture change is to communicate, communicate and communicate. Here are a few of our top tips for an internal communications experience during change: 1. Some will say you need to communicate a key message at least 8 times before it is heard and understood. We agree. Keep being that broken record. 🎶   2. Plan out your core message using the KNOW/FEEL/DO framework. What do you want people to know, feel and do? 🧠   3. Sequencing - Create a schedule for who you will speak to and when. Approach these conversations with a tailored core message that shows you have thought about their context and listened to any prior feedback given. 📢   4. Equip leaders and managers with the tools to support the effort. Think about the questions they’ll be asked, the challenges they will face and provide them with the information and skills they need to address these. 🤝 ... Good luck! 🌟

🤗 Fun fact Friday 🤗 Did you know that effective internal communication can lead to a 20-25% increase in productivity? 🏆 When employees are well-connected and informed, companies can see substantial improvements in both performance and profitability. This highlights the crucial role that clear and engaging communication plays in organisational success. So it's important to keep those channels open and those conversations flowing! 📢✨ #internalcommunications #employeeengagement #productivityboost #workplacesuccess #funfact McKinsey Global Institute, as cited by InspireHUB: https://lnkd.in/et4jqPBQ Vingapp: https://lnkd.in/gsaRRgC

Drowning in emails? You're not alone. A recent Gartner study reveals that 38% of employees face bombardment from an 'excessive' volume of communications. That's nearly 4 in 10 employees gasping for air in the digital communication flood! The constant flood of comms is not only overwhelming but also a nuisance; it's a productivity killer. Employees struggling with information overload are half as likely to understand and align with company strategy. And only 6% of those overwhelmed by information will likely stick around. That's a red flag for any organisation! But it's not just the volume; it's also the burden. Employees are not just receiving loads of information; they're getting: - Duplicative messages - Irrelevant updates - Effort-intensive tasks to sift through the chaos - Inconsistent or conflicting information Far from being a minor inconvenience, it's a significant drain on time and energy. Employees waste over 3 hours a week just attempting to work through this chaotic information overload. Surprisingly, the leaders and managers are feeling the brunt of this. They're 7.4 times more likely to regret decisions and 2.6 times more likely to react negatively to changes when burdened with information overload. That's a recipe for disaster in any leadership role. So, how do we fix this? We need a cultural shift. We must create a low-burden culture where communication is clear, concise, and relevant. We must set norms and expectations around communication, not just letting everyone do their own thing. This cultural shift isn't a one-person job, though. It requires a collective effort, starting from the top. Leaders must model the behaviour they want to see, ensuring that communication is purposeful and mindful of the recipient's time and attention. If you're tired of the communication chaos and ready to streamline your organisation's approach, let's talk. At Design Portfolio, we're here to help you communicate more effectively and engage with your organisation meaningfully without being overwhelmed. #InformationOverload #CorporateComms #Culture #Leadership #Workplace #DesignPortfolio

No matter what industry you're working in, there are some days that present formidable challenges. My Forbes Communications Council recently explored a variety of strategies to use to stay on task and motivated when faced with adversity. I shared how I use a prioritization model to focus my time and weigh out what is of high or low importance, and what will have high or low impact. Check it out! https://lnkd.in/gsPcebZP

The Power of Authenticity: Finding Your Internal Comms Voice #LeadershipCommunication #Culture Employees see right through inauthentic communication. Let's ditch the jargon and build trust with a voice that resonates with your company culture! Here's a sneak peek: Authenticity builds trust: When leaders speak genuinely, employees feel valued and engaged. Know your audience: Tailor your message to resonate with your company's unique culture. Transparency is key: Be open and honest, even when delivering difficult news. What are your tips for authentic internal communications? Share in the comments! #internalcomms #companyculture #engagedworkforce #employeecommunication