Jenna Anderson’s Post

19 days until Learning Summit kicks off! 🎆 KLAS Research #ArchCollaborative #KLASArchSummit2024 #ehrsatisfaction

Happy Monday! Congratulations are in order for the teams at University of Minnesota Physicians and uPerform! M Health Fairview’s adoption of uPerform enhanced operational efficiency and content distribution, leading to improved utilization of learning materials and tools and improved satisfaction with the EHR, IT, and EHR education. Keys to Success: Create a centralized source for end users to access education resources, contact support, and request additional training Select a learning solution vendor that will act as a partner in improving education and support for not only clinicians but all EHR users Generate buy-in from organization leadership and end users to make the most of the technological investment “The average time to develop super engaging simulated content is 66 hours per 17 minutes of eLearning time. The instructional designer that developed the nurse efficiency course created 105 minutes of eLearning in 95.5 hours, equaling a time savings of approximately 76% over the industry.” — Derek Harley 🎉 Physicians who use Learning Connections (F1) Dashboard see the following benefits: 19-point higher NEES compared to peers 26 percentage-point higher agreement that their organization/IT leadership delivers well 17 percentage-point higher agreement that ongoing EHR education is sufficient 15 percentage-point higher agreement that EHR enables efficiency Physicians utilizing Learning Connections (F1) Dashboard, Learning Library, and support chat see significant improvement in agreement across all support metrics 76% reduced time spent on education content creation compared to the industry average Significant improvement for patient access and revenue cycle users in rating virtual EHR education as sufficient #ehrsatisfaction #physicianexperience #clinicianwellbeing #ArchCollaborative To learn more about their successes from KLAS Research: https://lnkd.in/gUA5qJVZ

I’m so excited to share that I’m starting a new position as Vice President, Collaborative Insights at KLAS Research! Improving end user experience with technology is a mission near and dear to my heart. Our caregivers and patients deserve the best possible. Excited to keep measuring, analyzing, benchmarking, and guiding our members through positive IT change for years to come. Shout out to my passionate and brilliant teammates I get to work with day in and day out: Alan Nebeker Amy Maneker MD Connor Bice Coray Tate Jason Hess Jeremy Goff Tommy Rowley and so many other outstanding individuals. Let’s go change the world. 🎉

The #ArchCollaborative keeps growing 🎉 KLAS Research is so excited to welcome Nuance Communications as our newest member! There is so much excitement around the possibilities of AI in healthcare, and our team can't wait to measure the impact Nuance is having on clinician and patient experience. 👏 Welcome team Nuance! #clinicianexperience #ehrsatisfaction #wellbeing

So proud of this monumental effort! KLAS Research #archcollaborative To read more about our journey from two of the best: Connor Bice and Jason Hess. #ehrsatisfaction #wellbeing

KLAS Research just published another #ArchCollaborative case study that celebrates the amazing work done by UCI Health and Chartis! Chartis helped restructure the clinical informatics program and enhance clinical optimization at UCI Health by introducing Gemba rounds for workflow efficiency, aiding with orthopedic workflows, and facilitating the onboarding of a new CMIO. Shout out to Michael Radtke and Danielle Perret Karimi, MD for allowing us to share your story! 👏 Arch Collaborative outcomes: 42.6-point higher NEES among physicians at participating locations compared to their peers 28 percentage point higher physician agreement compared to their peers that EHR support is timely at participating locations 22 percentage point higher physician agreement compared to their peers that the organization is supporting the EHR well at participating locations To learn more about their shared success: https://lnkd.in/gN5Mbs7T

Happy nurses week to my beloved friends and colleagues in the nursing community! KLAS Research #archcollaborative

Tune in today at 10am MST! KLAS Research American Medical Association #hypertension