Frank Boulben’s Post

We’re thrilled to share that today Verizon announced several new programs and benefits that continue to give customers more choices and flexibility, while advancing momentum. Verizon Business Complete was just introduced as an end-to-end smartphone management solution that grants customers peace of mind on everything from shipping and setup to replacement and recycling. This solution allows customers flexibility on how they procure and provision devices for their business. And Verizon is the only U.S. carrier currently offering this type of program. Jeffrey Hulse, President at Verizon Partner Solutions, shares details below ↓ #BusinessSolutions #Innovation #Technology #Verizon #VerizonBusiness #VerizonPartnerSolutions

📲 As we enter the new year, numerous Americans may be seeking a new network provider for 2024. We examine the satisfaction levels of Verizon customers using our self-serve research platform to survey current Verizon Wireless customers in the US: 👉 https://okt.to/YKSz4f #SelfServe #YouGov #consumerinsights

Discover how Samsung Electronics is helping solve retail's pain points. 💡 Follow along in this quick interview to discover the Samsung solutions that will help retail customers discover, learn about, and purchase the products you're offering. To learn more, reach out to Arcticom LLC.

Attending MWC? Head down to the Cisco booth for a firsthand look at our real-time service assurance solution. Elevate your automation initiatives with continuous, granular performance KPIs and metrics. Let's drive towards your customer experience goals together! Find out more and book a meeting here >> https://okt.to/W4tiCz #MWC2024 #ServiceAssurance #CiscoInnovation

Attending MWC? Head down to the Cisco booth for a firsthand look at our real-time service assurance solution. Elevate your automation initiatives with continuous, granular performance KPIs and metrics. Let's drive towards your customer experience goals together! Find out more and book a meeting here >> https://okt.to/Wsw9O6 #MWC2024 #ServiceAssurance #CiscoInnovation

Attending MWC? Head down to the Cisco booth for a firsthand look at our real-time service assurance solution. Elevate your automation initiatives with continuous, granular performance KPIs and metrics. Let's drive towards your customer experience goals together! Find out more and book a meeting here >> https://okt.to/w5jd3C #MWC2024 #ServiceAssurance #CiscoInnovation

When you keep your customers waiting, they’re more likely to misplace an item resulting in a loss in store revenue. No one wants that. Learn how Samsung Electronics technologies empower retail associates to assist customers at the point of decision. Click here. Samsung Electronics America #CustomerSatisfaction #RetailWorkforce #SamsungPartner

Attending MWC? Head down to the Cisco booth for a firsthand look at our real-time service assurance solution. Elevate your automation initiatives with continuous, granular performance KPIs and metrics. Let's drive towards your customer experience goals together! Find out more and book a meeting here >> https://okt.to/3sH2zg #MWC2024 #ServiceAssurance #CiscoInnovation

Earlier this week, I had the chance to join the Verizon Business team on the show floor at the National Retail Federation's 2024 Big Show in New York City. Our booth was a showcase of real-world use cases of #5G from operational efficiencies to customization for shoppers. The three big trends from NRF were: 1. Personalized experience in the store for customers. Leveraging data and #AI to create moments that matter as soon as every customer enters the door. 2. Digital marketing in the store for retailers...the true convergence of the physical and digital world, all in service of creating a better customer experience.  3. Technological efficiencies that create operational experiences, such as autonomous robots in a warehouse, real-time inventory management, and increased video surveillance which create actionable insights that help address major issues for retailers such as shrinkage. There is one common denominator to all three of these trends...the network. They are all supported by real-time actions, which aren't possible without a network like Verizon's 5G network, that can gather, process, and create actionable insights. It's the true foundation of #innovation for the retail industry. Fantastic job by the entire team who made NRF a fantastic show. #retailinnovation #CX #VTeam #NRF2024 https://lnkd.in/eh94dY59

Dive into the world of quality with Motorola’s approach to defect reduction! Motorola set the gold standard for quality with their relentless focus on reducing defects. By pioneering strategies to minimize errors and boost efficiency, they revolutionized industry practices. Curious how they did it? Explore Motorola’s methods for defect reduction and see how you can apply these principles to elevate your own processes. Turn defects into opportunities and drive excellence in every project! #QualityImprovement #ProcessExcellence #Motorola #DefectReduction