At the Five9 Partner Advisory Board Summit 2024, we dove into strategies for partner growth in beautiful Los Cabos, Mexico. Huge success! 🙌 A massive thank you to our partners for contributing to our shared success. #PartnerPowered #PartnerSuccess #CX #AI
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You're invited to the Five9 CX Summit 2024 in Barcelona, Spain! 🌟 Join us on November 12-14 at Torre Melina for the premier event dedicated to exploring the New CX. At this exclusive conference, you'll gain: ▪️ Actionable Insights: Learn the latest in AI and CX from experts like Enda Murphy of US Radiology Specialists. ▪️ Networking Opportunities: Connect with peers and industry leaders like Steve Blood to share best practices. ▪️ Innovative Strategies: Discover new ways to transform your customer experience and drive business growth. Register now and use discount code CXH4 to secure our super early bird price of $750 USD. http://spr.ly/60499qi0c #Five9CXSummit #TheNewCX #CustomerExperience
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Making effortless contact is hard unless you’re #Five9Ambassador Max Homa. We can’t wait to see Max and his #SilkySmoothSwing at the Genesis Scottish Open.🏌🏻 #GenesisScottishOpen DP World Tour
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Good AI requires good data. Five9 COO, Andy Dignan, dives into the foundation of the Five9 CX Platform and our approach to Generative AI. Learn more about Five9 GenAI Studio: http://spr.ly/60469ZTSY #CX #AI #GenerativeAI
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The countdown for the Five9 CX Summit 2024 begins! Will we see you there? 👀 #Five9CXSummit #TheNewCX #CustomerExperience
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Five9 CTO and Head of AI Jonathan Rosenberg shares his thoughts on how contact center managers should focus on the business challenge they’re trying to solve rather than on the technological particulars of a Generative AI model. http://spr.ly/60459kUUJ #AI #GenerativeAI #CX No Jitter
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Exact Sciences reduced scheduling time by 60% and achieved a 45% containment rate. How did they do it? Challenges: ▪️ On-premises legacy system ▪️ Inflexible IVR ▪️ Inability to scale ▪️ Overwhelming call volumes Solutions: ▪️ Five9 Intelligent Cloud Contact Center ▪️ Five9 IVR ▪️ Five9 IVA ▪️ Five9 Chat ▪️ Five9 Email 🧬 Read full case study: http://spr.ly/60449yL1m #CustomerSuccess #CX #AI #IVR #YouSaidIt
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Explore the integration of Five9 and Salesforce Service Cloud Voice. 🙌 Join our upcoming webinar and: ▪️ Gain a comprehensive understanding of AI-driven solutions and how they integrate seamlessly with Salesforce Service Cloud Voice. ▪️ Learn how contact centers can boost efficiency with AI using real-time transcription and next-best action. ▪️ Witness the power of our product in action and gain practical tips and strategies to unlock the full potential of AI-powered customer service in your organization. Register now: http://spr.ly/6048glIBa #AI #CX #PartnerPowered
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Five9 today released new insights and best practices designed to help healthcare organizations leverage AI to exceed patient and member expectations, build greater loyalty, and measurably improve results. The analysis titled “AI in Healthcare: How AI Drives Value For Five9 Healthcare Customers” analyzes the strategies of 120 Five9 IVA healthcare customers leveraging our Intelligent Virtual Agent. The findings show how Intelligent Virtual Agents improve communication, relieve overworked workforces, and streamline operations. ⚕️Read on: https://bit.ly/3xDHojg #HealthcareCX #AI #CustomerExperience
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Despite the growing preference for self-service options, only 15% of customers have confidence in modern tools like chatbots. Building trust in these channels is crucial for improving efficiencies and deflecting mundane tasks. Join our webinar on Digital Self-Service and learn how to build trust in digital self-service tools and enhance customer engagement with Five9 Digital IVA. Register now: http://spr.ly/6043glC8h #IVA #CX #AI #SelfService
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Create📝Publish 🗞�� Amplify📣 TechInfluencer, Analyst, Content Creator w/550K Social Media followers, Deep Expertise in Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber 🏥 DigitalHealth. TwitterX@evankirstel
2wCongratulations on a successful summit! Here’s to continued growth and innovation! 🚀