BFN-AI (Automotive)’s Post

ATTN Car Dealers: Collecting and responding to reviews is no longer enough. 📢 Google’s Search Generative Experience (SGE) (also known as AI Overviews) is changing the game for car dealerships. Note: Some features may not yet be available in the UK. I know you’re great at collecting & responding to reviews. But with SGE, that’s no longer enough. Here’s what’s new: • SGE uses AI to make searches more conversational. • It highlights ratings, reviews, & responses. Imagine a shopper searching, “𝘊𝘢𝘳 𝘥𝘦𝘢𝘭𝘦𝘳𝘴 𝘯𝘦𝘢𝘳 𝘮𝘦” 𝘶𝘴𝘪𝘯𝘨 𝘚𝘎𝘌" • They see a summary of nearby dealers with customer ratings. • Follow-up questions like, “𝘞𝘩𝘪𝘤𝘩 𝘥𝘦𝘢𝘭𝘦𝘳𝘴 𝘨𝘦𝘵 𝘵𝘩𝘦 𝘣𝘦𝘴𝘵 𝘳𝘦𝘷𝘪𝘦𝘸𝘴?” get detailed answers & customer quotes. The user experience is better than traditional search. It’s direct and helpful. Online reviews are now crucial. AI-powered search engines prioritise them. Here’s what to do: • Encourage customers to include relevant keywords in their reviews. • Use commonly searched terms in your review responses to boost visibility. • Make your reviews and responses more detailed to stand out. 👇 Want to save time on review responses? BFN-AI is the only AI Review Response Assistant developed for car dealerships. Watch Demo Here: https://bit.ly/3WhaE9j #CarDealerships #GoogleSGE #AIReviews #ReputationManagement #AIReviewResponses #Automotive

🚗 Calling All Car Dealerships! Asking for reviews just got easier! 🚗 Struggling to gather customer reviews? Check out our ultimate review request cheat sheet, designed just for car dealerships. We know how challenging it can be to compile effective strategies for gathering more reviews in one page, but we've done it! 📥 Download it, print it, or even hang it in your sales or service office and start dreaming about the flood of positive reviews you could be driving towards your dealership. This cheat sheet will guide you through: ✅ Optimal times and techniques for requesting reviews ✅ Crafting impactful messages that resonate with car buyers and service customers ✅ Directing feedback to the most influential platforms ✅ Ensuring compliance Download a PDF version from here: https://lnkd.in/eXUnWN3J Have any questions or need further insights? Drop us a comment below or send a DM!

What's with this bad rep car dealers get? 🤔 People who are upset often loudly and publicly complain about car dealerships. I asked my network what they thought a typical dealership's Google star rating would be. Most guessed between 2 and 3 stars, reflecting a decidedly negative undertone. There's a halo of negativity surrounding car dealers, which is no surprise since they are selling high-ticket items. And yes, upset car buyers can be vocal about their dissatisfaction. But here's what's really happening: Most car dealerships actually receive very high customer satisfaction scores. In fact, the average car buyer has a great experience. Just check the ratings for your local dealers—most will be above 4.0! Here’s the Issue: 🎯 Many dealerships excel at collecting positive reviews but fail to showcase them effectively. Often, these reviews are buried deep within their websites, hidden from potential customers. 🔍 Why Not Make Positive Customer Feedback More Visible? By doing so, they can improve perceptions and highlight the real experiences of their customers. Amplify Your Positive Reviews ⭐ Dealers should showcase, share, and scale their positive reviews to build trust with customers everywhere they're searching. Here Are 7 Tips to Amplify Positive Reviews: 💡

Car Dealers: Meet your most reliable employee. Fact: Humans take coffee breaks; BFN-AI doesn’t.   Look, according to Statista, 90% of UK consumers check reviews before buying from a business.   That means you need to respond to reviews yourself… Visiting multiple platforms a day, selecting SEO keywords, and custom-crafting amazing responses…   Or you could simply get BFN-AI.   What’s BFN-AI? A groundbreaking AI review response assistant trained to respond to car dealership reviews like a human. Hyper-personalised, nuanced review responses, reducing review response management by an incredible 90% ! Our technology is designed specifically for car dealerships, automating responses with an understanding of industry-specific nuances.   It analyses customer sentiment and incorporates your dealership's unique tone of voice and brand to ensure each response is as personalised and thoughtful as if you penned it yourself.   ⌚ Responds in real-time: 99.9% human-like responses, with SEO       keywords embedded. No more waiting. No more copy & paste. ✨ Tailored responses: even more thoughtful than your average      rushed response. Superior customer service. 5-star reputation. 🚗 Fully automated: You focus on doing what you do best: selling      and servicing cars in person. BFN-AI will handle the rest. Read more about BFN-AI here: https://lnkd.in/dFd9JFJa Watch a demo here: https://lnkd.in/eS6Mm_bD Read Case Study: JT Hughes Group Slashes Review Response Workload by 90%! : https://lnkd.in/dDz_WyCP

Automated 95% of replies with accuracy, cut 90% of admin, and sped up responses—90% faster. Case Study: https://bit.ly/3Jyekfk Car dealerships know the drill. Every customer review needs a response, and it needs to be empathetic. But when the volume cranks up, it's a nightmare for sales and admin teams, especially when they jump from one review platform to another 😓 JT Hughes Group, a multi-franchise dealer, was drowning in reviews across all platforms. Their rating scores are excellent, boasting 83% 5-star reviews. Did you know? 97% of customers read businesses’ responses to reviews—that’s pretty much everyone. But here's the kicker: 88% of customers are more likely to use a business that responds to reviews. *Source: 2024's Local Consumer Review Survey However, manually managing feedback became a significant bottleneck, negatively impacting their review response management. The Solution? - Read the full case study here: https://bit.ly/3Jyekfk Fancy a demo? Take BFN-AI for a spin and see it in action here: https://bit.ly/3WhaE9j Or just drop a comment below and let's chat.

Is your dealership overwhelmed with replying to customer reviews? Do you wish there was a more efficient way to manage them so that other important tasks don't slip through the cracks? Are you tired of jumping from one review site to another, experiencing copy-and-paste fatigue? After several months of intense product development, we are thrilled to announce the launch of BFN-AI, which will completely remove the burden of responding to reviews for car dealerships. 🎉 Our groundbreaking AI review response assistant is tailored for the fast-paced automotive retail environment. It is designed specifically for car dealerships, automating responses with an understanding of industry-specific nuances. 🤖 BFN-AI analyses customer sentiment and incorporates your dealership's unique tone of voice and brand to ensure each response is as personalised and thoughtful as if you had penned it yourself. Responds in real-time: No more waiting. No copy & paste. ✔️  Tailors responses: Human-like responses, only better. 👍  Fully automated: You focus on selling and servicing cars. 🛠️ If your dealership is interested in using BFN-AI, please view a demo online here: https://lnkd.in/eS6Mm_bD or leave a comment below.