From my colleague Rana Foroohar today: The cult of disruption dies hard. As reformed consultant and Deloitte/Cisco veteran Ashley Goodall writes in his new book The Problem With Change, “while we were all busily disrupting ourselves hither and yon, we somehow lost sight of the fact that change and improvement are two different things”. In the beginning, he says, executives thought “we need to fix this problem; therefore, we need to change”. Now, he says, too many believe that “we need to change, because then all the problems will be fixed”.
Excellent commentary. Consultant advice for constant change is also a formula for “stickiness,” their primary goal in any company or state organization!
Great piece.
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1moAndrew Edgecliffe-Johnson - this is such a powerful point. We see it manifest in so many ways, for example, we now see cost cutting as efficiency, often despite nothing changing.