Writer Editor, AD-1082-00, GS-12 Equivalent (Excepted Service) (FSA Only)

Summary

This position is located in the Office of Student Experience and Aid Delivery, Product Management, Design and Delivery Directorate, Customer Outreach Division and is responsible for content creation and management; in-person outreach efforts; and digital communications, along with engagement campaigns.

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Duties

As a Writer Editor, AD-1082-00, GS-12 equivalent you will be responsible for:

• Writing, updating, or reviewing content to reflect changes in law or regulations or as a response to customer feedback, analytics data, writer recommendations, or other internal/external recommendations.
• Reviewing user research, customer feedback, internal and external recommendations, website best practices and overall content strategy, and analytics data in order to inform content planning and strategy.
• Managing development of assigned content, including planning/managing the publication schedule for resources and website content.
• Following established procedures for the design, delivery, and posting of content as appropriate.
  
  
  

Requirements

Conditions of Employment

• Must be a US Citizen
• Males 18 and over must be registered with the Selective Service.
• May be required to successfully complete a two-year trial period.
• Must be determined suitable for federal employment.
• This position is eligible for telework.
• This position is considered non-essential for purposes of reporting to work during federal government closures.
• This position does not require financial disclosure.
• This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252).
  
  
  

Qualifications

ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards .

Specialized experience for the AD-1082-00, GS-12 equivalent is demonstrated by performing one year of experience equivalent to the GS-11 level in at least two (2) of the following three (3) duties or work assignments:

• Experience writing about Title IV federal student aid programs, policies, and processes.
• Experience developing written materials on higher education for a variety of audiences in plain English.
• Experience writing and editing website content following best practices for writing for the web.
  
  
  

Writing Samples: Writing samples may be requested of the candidates who are selected for interviews. Candidates will be asked to provide any representative legal memo, administrative action notice, compliance report, white paper, or similar document (not to exceed 10 pages) that demonstrates writing style and analytical ability in articulating legal requirements and their applicability to the matter at issue. The sample should be written entirely by the candidate, light editing by others, if any. This will be considered as part of the overall candidate assessment.

We strongly recommend you send a Cover Letter highlighting your relevant skills and experience, describing your interest in enforcement issues generally and pertaining to higher education such as Title IV compliance or investigative work, misrepresentations or misconduct by higher education institutions, borrower defense, or Title IV administration specifically (if applicable), and explaining how your professional experiences relate to the qualifications listed above.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Credit will be given for all appropriate qualifying experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

Education

Education cannot be substituted for experience for this position and grade level.

Additional Information

APPLICATION LIMIT: This vacancy announcement is limited to the first 75 applications received and will close at 11:59PM Eastern Time on the day that we receive the 75th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Equal Employment Opportunity: We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status, or political affiliation.

People with Disabilities: We are committed to expanding access to employment by hiring people with disabilities; providing reasonable accommodations for people with disabilities; and, identifying and removing barriers to work. Persons with disabilities, including disabled veterans, may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), noncompetitively (where a qualified individual may be selected based on a special hiring authority), or through an excepted appointing authority for people with disabilities (i.e., Schedule A). If you require a reasonable accommodation for any part of the application process, please contact us. The decision on granting reasonable accommodation is made on a case-by-case basis. For more information, please visit: http://opm.gov/disability/PeopleWithDisabilities.asp

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email Iwork@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and subject to a pre-appointment investigation/background check.

Level of Risk and Sensitivity: Level of this position T2 and the sensitivity is Moderate.

If you require reasonable accommodation for any part of the interview process or written assessment or exercise, please inform the selecting official at the time of scheduling.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

FSA is a great place to work. We offer a comprehensive benefits package, including paid vacation and sick leave, federal holidays, health and life insurance, and participation in the Federal Employees Retirement System (FERS), including the Thrift Savings Plan (TSP). As an FSA employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you, may include teleworking and alternative work schedules.

For more information about the many benefits available to Federal employees, please visit: https://www.usajobs.gov/Help/working-in-government/benefits/.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

• Eligibility and Minimum Qualifications: Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.
• Rating and Ranking: If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required competencies by comparing your submitted resume and documents against your responses to the assessment questionnaire. Your application may be referred to a subject matter expert or panel of subject matter experts for further evaluation. Based on the outcome of this evaluation, you will be placed into one of three categories: Best Qualified, Well Qualified, or Qualified. Best qualified candidates will be referred if all required supporting documentation has been provided. If your responses to the assessment questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.
  
  
  

Your qualifications will be evaluated based on your responses to the online assessments completed during the application process. You will be assessed on the following Competencies (see The OPM Website for definitions):

• Writing
• Problem Solving
• Planning and Evaluating
• Standards
  
  
  

Application of Veterans' Preference: Qualified veterans’ preference eligibles will be ranked ahead of qualified non-preference eligibles within each category for which they are qualified. Qualified veterans’ preference eligibles with a compensable service-connected disability of 10 percent or more (CPS and CP) will be placed at the top of the Best Qualified category, except in the case of scientific or professional positions at the GS-9 grade level or higher.

• Referral and Selection: If you are referred to the selecting official, you may receive an invitation to participate in a structured interview, check your references, and request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.
  
  
  

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