Vice President, Business Development - Cloud Sales (Eastern/Central US)

The Opportunity

This is a greenfield opportunity for an experienced sales executive to help establish a new sales vertical for TPUS focused on selling cloud-based solutions into new and existing clients. At present, approximately $350M in revenue is generated from ad sales, digital sales/lead generation, B2B sales and B2C sales. As Teleperformance looks forward, an opportunity exists to generate new business and drive revenue growth in our sales line of business (LOB).

Role

As a Vice President of Business Development for this strategic vertical, you will play a pivotal role for our organization in identifying and evaluating NEW partnerships while also building strong relationships to achieve your individual sales targets as you focus on selling cloud-based solutions that elevate business agility and efficiency. These solutions span:

• Cloud-as-a-Service
• Contact Center-as-a-Service
• Digital Employee Experience-as-a-Service
• IT-as-a-Service
  
  

Our expectation is that this team will experience double digit growth as you help expand our market presence and drive revenue growth across the Cloud sales LOB. All of this will be accomplished by working closely with the EVP, BD over Digital Sales while also partnering with Account CEOs, senior executives and other key stakeholders to identify new business opportunities and potential clients.

The Responsibilities & Duties

• Engaging your Established Network: The primary goal is to continue nurturing and growing relationships with key clients. Understanding their business needs, and positioning cloud solutions accordingly.
• Client Acquisition: Actively seeking and acquiring new clients for cloud services, across industry verticals.
• Service and Product Knowledge: Prior knowledge of similar services will allow for much more effective positioning in the marketplace of Teleperformance features, benefits, and competitive advantages.
• Sales Strategies: Developing and implementing effective sales strategies to achieve market revenues and maximize market penetration to include cultivating partnerships with cloud service providers and technology vendors to enhance the organization’s cloud portfolio.
• Client Presentations: Savvy presentation skills are used to demonstrate our cloud-based solutions to clients, addressing their specific requirements and showing the value proposition.
• Industry Networking: Actively participating in industry events, conferences, and networking opportunities to build relationships, stay informed about industry developments, and generate leads.
• Contract Negotiation: Leading negotiations for contracts and agreements with clients, ensuring terms are favorable for both parties.
• Collaboration with Cross-functional Teams: Working closely with internal teams, including marketing, product development, and customer support, to ensure alignment and effective communication.
• Market Analysis: Identifying market trends, competitor activities, and emerging opportunities to enhance business development strategies and engage potential clients.
• Sales Reporting: Providing regular reports on sales performance, market trends, and client feedback to inform strategic decision-making using the TP CRM system – Sales Force.
• Compliance: Ensuring that all sales activities adhere to industry regulations, compliance standards, and company policies.
• Customer Satisfaction: Monitor client satisfaction, address concerns promptly, and maintain a high level of customer service to foster long-term relationships.
• Forecasting: Developing accurate sales forecasts and projections based on market trends, client feedback, and other relevant factors.
• Continuous Learning: Keeping abreast of changes and trends in cloud-based solution selling, including new technologies, regulations, and market dynamics, to adapt sales strategies accordingly.
• Achieving Revenue Targets: Meeting or exceeding sales quotas and revenue targets set by the organization.
  
  

The First-Year Objectives

• Develop a business development strategy to engage identified target list - based on assigned accounts and utilizing your digital rolodex.
• Generate pipeline and start process of being able to qualify at least 1 opportunity per month, 12 opportunities per year, with the formula to close 3-4 deals per year.
• Build confidence and trust with accounts through close partnerships and by repeatedly delivering “as promised.”
• Optimize internal relationships with sales support and Client Services.
  
  

The Qualifications

• Passion to sell!
• Bachelor’s degree or above, focus on Business, Marketing or related field preferred.
• 8+ years of successful enterprise sales experience selling cloud technology.
• 8+ years of experience in a customer acquisition client-facing role with experience in account growth and creating strategies that exceed our client’s business goals.
• Experience in the BPO environment selling cloud service models (IaaS, PaaS, SaaS) and deployment models (public, private, hybrid).
• Possess successful experience selling into and presenting to the highest-level decision-makers (C-level Executives).
• Strategic critical thinker who also has excellent attention to detail.
• Experience in pricing, contract negotiations, and proactive, thoughtful proposals.
• Having business development, sales, and origination experience across multiple geographies and multiple industry verticals.
• A robust network of contacts that can be leveraged to open doors and make introductions.
• Good understanding of CX-related digital technologies, digital transformation knowledge is a plus.
• Strong negotiation and business management skills.
• Analytical thinking, proactive attitude, strong written and oral communication skills.
• Excellent interpersonal skills and teamwork mindset.
• Strong affinity for details with the ability to be productive and accountable, as well as work under tight deadlines when needed.
  
  

Maximize Your Impact at Teleperformance

Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

Want to maximize your impact and earnings? Join our Business Development team, where you will have access to multiple tools that will leverage your potential.

• Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as: Insurance, Technology, Banking & Financial Services, Digital Ads, and more!
• Global reach: Sell across multiple locations & languages, broadening your portfolio.
• Digital solutions leader: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction.
  
  

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision.

Important | Policy on Unsolicited Third-Party Candidate Submissions

Teleperformance does not accept candidate submissions from unsolicited third parties, such as recruiters or headhunters. Such applications will not be considered; such submissions shall not establish a contractual association.

Is There a Fine Print?

No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.