Training Specialist
We are seeking a highly motivated Training Specialist to join our team. In this role, you will be an integral part of customer training delivery, administrative processes, and learning resource management. As a Training Specialist, you will report directly to and support the Training Manager in evaluating the effectiveness of the training program.
Responsibilities:
75%
Benefits
Responsibilities:
75%
- Conduct effective and engaging virtual customer professional development sessions for K12 administrators, counselors, and educators.
- Conduct effective and engaging in-person customer professional development sessions with travel about 25% of the time.
- Manage operations and tracking of professional development in our CRM, Salesforce.
- Become a product expert and provide feedback to the product team.
- Support the customer success team in their training facilitation and product knowledge by leading internal training and enablement sessions.
- Support with creation and updating of professional learning resources including training slide decks, help articles, and other customer-facing materials
- 2+ years experience in delivering professional development or customer training sessions in both a virtual and in-person setting
- Experience within the K12 landscape delivering professional development to educators highly preferred
- Experience in delivering SaaS training
- Ability to deliver training to users of varying technical abilities
- Ability to learn new technology thoroughly and quickly
- Strong written communication skills and copywriting abilities
- Strong time and project management skills
- Proficiency in Google Workplace - editing Google Slide to meet branding standards
- Familiarity with Salesforce
Benefits
- 100% health care coverage
- 401K with matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Annual team offsite
- Unlimited snacks, coffee, tea (in-house only)
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Human Resources -
Industries
Primary and Secondary Education and Non-profit Organizations
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