Training Specialist

As a training specialist, you will design, develop, and deliver training programs in support of custom web-based enterprise systems. You will provide consultation and best practices for development of efficient and effective training programs including methods, delivery options, and frequency.

An understanding of DoD and government security standards and policies are needed to ensure all developed artifacts meet and exceed the expected security standards.

Qualifications:

• 5+ years of hands-on experience in design, development, and delivery of training programs and content in support of web-based enterprise systems (preferably within DOD or another federal agency environment)
• Prior experience working with Salesforce platform solutions is highly desired.
• Experience training adult learners and awareness of adult learning principles.
• Proven experience developing and delivering e-learning content.
• Proven experience writing lesson plans and curriculum for both live and self-paced courses.
• Competency in instructional design and instructional technology.
• Experience working with subject matter experts and identifying a target audience's training needs.
• Experience in conducting live training using Microsoft Teams or other video conferencing tools.
• Attention to detail and the ability to maintain effective working relationships with those contacted during the course of work.
• Excellent organizational, time management, editing, and communication skills (both written and verbal).
• Flexibility and adaptability to handle competing work demands.
• Ability to work in a fast-paced environment with challenging priorities.
• Self-motivator and self-starter.

Typical Duties/Abilities:

• Design, develop, and deliver technical training programs using accepted teaching methodologies
• Deliver high-quality training using tools and technologies, such as Microsoft Teams, Blackboard, and other e-learning products
• Provide subject matter knowledge to other teams and program offices
• Design assessments and learning activities to assess knowledge transfer
• Develop training materials from vendor training and adapt it to client-specific training
• Maintain and edit project documentation, using a set of vetted guidelines
• Produce professional-quality work within tight deadlines and evolving priorities
• Write effective copy, instructional text, audio scripts/video scripts for e-learning content
• Partner with other subject matter experts to obtain information, validate content, and evaluate the effectiveness of course delivery

Soft Skills

• Experience working with Agile methodologies (Scrum, Lean Startup, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts)
• Strong communication and collaboration skills with a track record of taking solution ownership.
• Communication skills key! Demonstrate an ability to effectively communicate with leadership and key stakeholders.
• Ability to articulate design and configuration choices and bring about consensus.

Education/Certifications:

• Bachelor's degree in communication or another related discipline.

**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION**