TikTok

TikTok Shop - Senior Platform Product Manager, Governance Efficiency Platform

TikTok Seattle, WA

Responsibilities

Company Overview:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Role:
- The TikTok E-commerce Governance Platform Product team is responsible for the efficiency and experience of the governance strategy operations, strategy products, and customer service teams. The team works on building a global governance and control platform with operation tools. The team provides efficient product solutions for multi-market and multi-risk scenarios governance.

Responsibilities:
- Responsible for the overall planning and construction of the global e-commerce governance platform, including the data monitoring platform, analysis & investigation platform, risk cases management platform, as well as middle & back-end product capacity building
- Responsible for global governance platform construction, to provide users with efficient and convenient internal operation tools
- Someone with high data analysis ability. Ideally, the candidate can discover problems or opportunity areas and drive business growth through effective problem solving.
- Excellent communication, planning and problem solving ability.
- Ability to communicate with teams that may not have English as a first language.

Qualifications

Qualifications:
- Bachelor degree or above, 5 years or more working experience in e-commerce middle and backend/open platform/data products/risk control/operation platform and other related work experience.
- Ability to work with structured product thinking while providing business acumen.
- Someone with high data analysis ability. Ideally, the candidate can discover problems or opportunity areas and drive business growth through effective problem solving.
- Self-driven and able to articulate data driven product requirements, including discovery & improvement, with a focus on perfection
- Excellent communication, planning and problem solving ability.
- Ability to communicate with teams that may not have English as a first language.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com.

Job Information:

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $193800 - $379620 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Information Technology and Product Management
  • Industries

    Entertainment Providers

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