Technical Trainer

Job Title: Program Trainer/ Technical Trainer

Contract Duration: 12 Months (With possible extension)

Project Duration: 18-24 Months

Hours per week: 37.5

Worksite Address: Boston, MA 02108, USA (Hybrid- 4 day / Month onsite)

Pay rate: $50-60/hr on w2 without any benefits.

Required Skills

• Extensive experience training in a variety of settings within all levels of an organization.
• Excellent presentation, facilitation, and questioning skills, with an ability to create a positive learning environment, convey objectives clearly, encourage and motivate trainees, and ensure learning outcomes.
• Familiarity with adult learning principles and instructional design.
• Able to skillfully manage the learning environment, evaluate participant competency levels or varying levels of knowledge and skill and adjust delivery to ensure needs of classroom are met and course objectives are achieved.
• Experience with creating and managing a training schedule, preparing training materials and coordinating location, room, and equipment logistics prior to each training session.
• Experience monitoring enrollment, tracking attendance, administering end of class assessments and reporting on participant satisfaction, and learning outcomes.
• Experience reviewing and evaluating training materials and sessions and providing constructive feedback to improve the quality and effectiveness of learning outcomes.
• Effective communication skills (oral and written) with the ability to interact effectively with all levels.
• Experience delivering training using various methodologies (classroom, one-on-one, small and large groups, virtual/Zoom).
• Demonstrated experience with eLearning tools such as Captivate, Camtasia, Snagit, Storyline.
• Demonstrated experience and competency using computer-based and collaboration tools including Office365 (Word, Excel, Power Point, Visio, Outlook), MS Teams, and SharePoint.
• Able to work independently, process quickly, prioritize activities and operate flexibly to meet the dynamic needs of the team.
• Travel to different state agencies, within the Commonwealth, may be needed.
• Successful candidates will have an energetic, can-do approach to work and are individuals who track and follow up on tasks independently, who seek out additional work, and who recommend ways to improve upon current activities and systems.

Preferred Skills:

• Experience in providing training for users undergoing significant business process change because of an IT system upgrade or replacement project.
• Demonstrated experience with multimedia and instructional design tools such as Captivate, Camtasia, and Snagit.
• Experience with project-related tools such as SharePoint, Jira, and Confluence
• Training experience in large organizations with the following Financials characteristics:
• Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
• GAAP reporting
• Federal Grants Management
• Project Management
• Asset and Inventory Tracking and Management
• Procurement and Contracting
• Billing and Accounts Receivable
• Data Reporting and Analytics.

Minimum Entrance Requirements:

A Bachelor’s degree in a related field with 3 - 5 years of experience developing, delivering, and evaluating training materials and conducting training in a large-scale organization.