Stylist

Role Description

The Stile Stylist is responsible for creating an exceptional in-store experience, building relationships with clients, and using product knowledge to enhance customer engagement and maximize sales.

Duties/expectations include, but are not limited to:

-Creates an exceptional in-store experience for all customers by building confidence, providing product knowledge, and engaging in conversations.

-Commits to delivering an optimistic, high energy, and team oriented store atmosphere.

Provides the customer with product knowledge to enhance customer engagement and maximize sales.

-Directs customers by escorting them to racks and counters, suggesting different styles of potential interest including the latest trends/current sales promotions based on the customer's individual style.

-Develops a book of clients by building and cultivating effective relationships with customers. Maintains relationships with the use of the One Shop app by texting customers with new arrivals & promotions tailored to their taste.

-Accurately performs register sales transactions in a timely manner (must be comfortable navigating an iPad).

-Displays commitment, dedication, and initiative to operate a store dependably with minimal direction or supervision.

-Provides team support by helping complete tasks, sharing knowledge, or assisting in customer interactions.

-Understands that clients are the number one priority, but makes time to maintain a clean, organized, and neat sales floor/fitting rooms to ensure the store environment is presentable to customers.

-Maintains the integrity of inventory by effectively and efficiently handling all merchandise.

-Takes initiative and proactively resolves customer concerns in a manner consistent with Stile's policies, keeping customer satisfaction in mind.

-Understand and adhere to all of Stile's policies and procedures.

-Completes other duties as assigned.

Q U A L I F I C A T I O N S:

-Retail experience is not required, but preferred

-Sufficient fashion credibility to sell merchandise to clients

-Initiative & ability to create a book of repeat clients

-Motivation & drive to hit monthly sales goals

-Excellent communication skills, both verbal and written

-High level of organization and attention to detail

-Ability to take and follow direction

-Ability to prioritize tasks and manage time effectively in a fast-paced environment

-Excellent customer service skills and the ability to handle customer concerns effectively

-Problem-solving skills and the ability to think creatively / find solutions

-Proficiency with technology (POS, client outreach app, excel spreadsheets, etc.)

H O U R S:

Must maintain a minimum of two shifts per week.

Must be available to work flexible retail hours including holiday weekends.