NYC Department of Social Services

Special Assistant

The Office of Asylum Seeker Operations (OASO) is leading New York City’s response to, and service provision for, the influx of asylum seekers. New York City’s response is unique throughout the nation and includes complex services for asylum seekers, including but not limited to: legal supports, advocacy, shelter, education, workforce training, clothing and food donations, and collaboration with faith-based and community-based organizations.

OASO coordinates between agencies, makes sure that agencies have the resources they need, and manages the City’s advocacy to the state and federal governments. OASO also leads strategic planning for the City’s response, including long-term planning and policy drafting.

The Office of Asylum Seeker Operations (OASO) is recruiting for one (1) Community Coordinator to function as a Special Assistant who will:

  • Manage comprehensive calendars: scheduling appointments, meetings, interviews, events, and

anticipating needs for the Executive Director and other key members of the Executive Director’s office.

  • Liaison with elected officials’ offices, community-based organizations and general public to assist

with addressing client issues and agency business practices.

  • Ensure the Executive Director’s schedule is managed to allot for an efficient, calm, and productive

work schedule.

  • Oversee the Executive Director’s travel needs including coordinating, booking, and submitting

travel packages.

  • Provide administrative support, including scheduling meetings, and office management.
  • Ensure that the Executive Director has all relevant materials in advance of their meetings and

events.

  • Coordinate all office management request such as technology needs, facilities, office supplies and

logistic support for large scale meetings such as senior staff that may requires catering and working

with external speakers.

  • Collect and edit briefing materials, talking points, presentations, and correspondence to ensure

accurate and effective communication.

  • Address a broad range and high volume of priorities, questions, and issues as they arise from

both internal and external staff members and clients, and accurately determine the appropriate

follow up action. This can often involve urgent and sensitive information; escalate to upper

management when needed.

  • Support the Executive Director with managing internal and external priorities.
  • Be able to perform complex tasks with limited supervision as well as meet deadlines and

manage multiple priorities in a timely manner.

  • Document and facilitate complaints routed to the Executive Director.
  • Perform other duties as assigned.

Salary Range:

$59,116.00 - $86,000

Work Location:

22 Reade Street, New York, NY

Hours/Schedule:

M-F, 9-5

Minimum Qualifications

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Government Administration

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