Solutions Architect

At Exela Technologies, we are uniquely positioned to leverage our key assets to provide high value integrated solutions to our enterprise clients on a global scale. We have deployed dedicated teams that work collaboratively and cohesively to pursue and grow our business within our existing client base and pursue new logos.

We are looking for Solution Architects with diverse skill sets to support the execution of our strategic growth initiatives. Specifically, we are looking for curious, innovative thinkers with analytical skills, proven customer communication skills and subject matter expertise to drive forward the transformation of our client operations.

The Solution Architects will be part of a dedicated team and will be responsible for:

• Stay current on trends and transformational initiatives
• Understand key client needs and solutions opportunities that align with Exela capabilities
• Position Exela as a provider of those solutions with compelling value propositions
• Build strong, long-lasting relationships with C Suite executives and key client line of business owners as needed
• Deliver innovative business consulting, business process design, systems integration, application design and management to leading sector organizations
• Work with GTM team and SD team to build solutions pipeline at key accounts, perform portfolio analysis to evaluate Exela capabilities and recommend solutions that need to be built to address clients’ requirements
• Work with the GTM team to lead and coordinate the pursuit of sales opportunities from initial qualification through final closing.
• Provide pre-sales strategy input and ideas to sales and operations, participate in account strategy planning sessions to implement consulting engagements.
• Assist in developing client specific strategies for relevant enterprise solutions, document management processes and workflow.
• Analyze client’s processes, operations and metrics and formulate an effective solution, including processes, software, output/capture hardware and staffing that achieves the client’s objectives and requirements.
• Define computing and/or output infrastructure, data storage and network requirements, coordinate with internal and external resources to complete detailed design and costing.
• Define work-space requirements; coordinate with internal and external resources to complete detailed design and costing. Specify solution elements and costs and provide to Exela Finance and Pricing
• Leverage internal resources and external technology alliance partners to architect and integrate technology and services components that will be required as a part of the solution. Obtain pricing, specification, performance and delivery information.
• Manage pre-engagement work, determine engagement scope and cost projections, formulate win strategy and value proposition
• Deliver findings and recommendations, solution and proposal presentations.
• Lead input and discussions for Contract, Statement of Work and supporting documentation to close and execute the contract.
• Accountable for successful execution, along with the Service Delivery team, as the solution is implemented and the opportunity transitions from sales to operations. Accountable thru startup phase until successful handoff to operations is completed.
• Manage engagements including proposal development, contract negotiations and renegotiation of client contracts in line with changing client requirements
• Develop detailed work plans, statement of work, direct project teams, deliver status, meet deadlines, manage to budget and meet quality standards
• Guide team through problem definition, issue identification and work plan development using problem solving principles and past experience
• Plays a critical role in interfacing with our Solution Management team to build enhanced/new offerings.
• Support Exela's participation in client specific and trade show educational sessions and exhibits.
• Coach and mentor other team members and conduct knowledge sharing activities
• Participate actively in the professional development of the Consulting & Integration organization, including practice leadership, business development, engagement deliverables and client satisfaction

Requirements:

• 3-5 years of relevant experience.
• Bachelor's Degree required.
• Strong business development and consultative selling background preferred.
• Experience engaging with senior executives in enterprise accounts.
• Consulting and professional services background preferred.
• Proficiency in client communications.
• Strong engagement and client relationship management skills.
• Experience in relevant verticals such as Insurance, Financial Services, Legal, etc., preferred.
• Proficiency in Microsoft Office Suite.
• Excellent presentation and communication skills.
• Service-oriented mindset and ability to work in a demanding, client-focused environment.
• Understanding of leading technologies, industry trends, and Exela core services.
• Lean Six Sigma Certification preferred.
• Operational experience and understanding of mail operations systems.
• Willingness to travel based on project requirements.