Work with a dedicated team comprised of operational support, developers, testers, business analysts, product owners, and scrum masters to prioritize and provide quality solutions for Treasury Forecasting and Cash Reporting clients. Analyst will support both Treasury’s Office of Fiscal Projections (OFP) and Fiscal Service’s Cash Reporting Branch (CRB). OFP produces forecasts of U.S. Government cash flows and the amount of Federal debt outstanding. CRB collects receipt and expenditure data from federal agencies and produces the Daily Treasury Statement (DTS), which summarizes the daily cash and debt operations of the Treasury. You will provide application support for Cloud technology solutions, including application monitoring, application tuning, troubleshooting, resolution of complex technical issues, and development of standard maintenance procedures. You will report to the application production operations manager.
Responsibilities
Monitor infrastructure health, system data interfaces, data ingestion processes using observability software (e.g. CloudWatch, Grafana, and OpenSearch)
Review application, infrastructure and user logs when incidents occur and to satisfy security compliance activities
Respond to system observability alerts and user feedback by providing first level help for business operations to ensure application availability in all environments
Collaborate with application development and infrastructure support teams to resolve application issues, implement release builds, support testing and coordinate disaster recovery activities
Troubleshoot complex system issues, prepare customer communications to include ongoing status updates, and conduct customer impact and root cause analyses
Ensure application maintains operational processes to support security, audit, and business continuity compliance
Work directly with federal agencies, financial institutions, and vendors to resolve complex application and interface issues
Participate in on-call rotation (24x7) shared amongst operational support team members
Qualifications
B.A., B.S. or other baccalaureate/undergraduate degree with a major or specialized courses in: Computer Science, Information Systems or related fields of study
At least 5 years’ experience
Strong written and verbal communication skills to articulate instructions and resolutions with internal staff and external clients
AWS certification or commensurate work experience
In-depth knowledge of writing ad-hoc database scripts
Understand and trace transaction, batch, and file processing flows
Strong technical skills with the ability to coordinate and ensure the success of deployments
Analyze technical issues and communicate with audiences of varying technical knowledge
Experience with tools such as Jira, Everbridge, Apptio, CloudWatch, DBHawk, Athena, Grafana, or OpenSearch a bonus
Experience maintaining infrastructure solutions in Amazon Web Services (AWS) and coding with Python
Less than 5% travel
US Citizenship required
Total Rewards
Bring your passion and expertise, and we'll provide the opportunities to challenge you and propel your growth—along with multiple benefits and perks that support your health, wealth, and life.
Salary: $88,600-$113,000
In addition to our compensation package, we offer a comprehensive benefits package all brought together in a flexible work environment where you can find balance:
Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
401k/Thrift Plan with generous employer match
Employer-funded Pension Plan
Paid Vacation/Sick Time & Holidays
Flexible Spending Accounts and Healthcare Spending Accounts
Flexible Work Schedule available in most departments
Life Insurance and Long Term Disability Insurance
Tuition Reimbursement (undergraduate and graduate)
Parental Leave
Free onsite 24/7 Fitness Center including training classes, and locker room / shower facilities
Onsite Cafeteria & Coffee Shop
Additional Convenience Benefits, Discounts and More…
At the Federal Reserve Bank of St. Louis, we believe the Federal Reserve most effectively serves the American public by building a more diverse and inclusive economy. Our commitment to diversity and inclusion, at all levels of the organization, has been one of our core values for many years and remains strong as we continue enhancing our efforts. Learn more about Bank’s culture.
The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Analytical, Information Technology
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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Seniority level
Associate
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Capital Markets, Banking, and Financial Services
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