SHELTER DIRECTOR

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department Of Homeless Services Is Recruiting For One (1) Administrative Director Of Social Services-MII To Serve As The Shelter Director Who Will

• Manage, and have the overall supervision of the Adult Family Intake Center and the application/eligibility process with all that entails, for all Adult Families requesting Temporary Housing Assistance with DHS.
• Manage a large diverse staff of mangers, senior team leaders, team leaders, investigators, and a variety of support personnel who perform the applications and review for families who are seeking access to City-Run/Funded shelters and other housing administered by DHS.
• Have overall management of the Intake Unit, which includes overseeing the intake process, eligibility process, client flow and referrals which includes the pre-screening of applicants and the complete application process. Oversee the field investigations to ensure information the investigators gathered, and the applicants’ claims of homelessness are valid.
• Monitor referrals to HRA, Diversion and NoVA Units; monitor the conditional and overnight placement process with the HERO unit located at 33 Beaver.
• Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices; direct the day-to-day investigations, prepare reports, and assist in maintaining records for the AFIC Unit.
• Provide direct supervision to issues relating to social services, facilities management, transportation, access to medical services, food services, special AFIC initiatives/events and security.
• Provide administrative direction regarding the application of administrative procedures and regulations to the program. Ensuring accurate CARES implementation in addition to on-going CARES training for staff.
• The incumbent will also oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency. The incumbent will work to ensure that all applicants at AFIC are treated in a fair and equitable manner and will interpret agency policies and procedures to ensure compliance with all applicable federal and state mandates, rules, and regulations.
  
  

Work Location: AFIC - 400-430 E. 30th Street New York, NY

Hours/Schedule: Monday – Friday 8am- 4pm (based on 24/7 coverage)

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
• Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
• A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
• Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
• A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
  
  

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Extensive Social Services background. - Strong writing, communications, and organizational skills. - Ability to multi-task and work in a fast past environment. - Fire Safety Coordinator Training is a plus.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $73,068.00 – $125,000.00