Senior Quality Assurance Manager
Job Description:
We are seeking an experienced Onsite QA Manager with a strong focus on account management to join our team. In this role, you will be responsible for overseeing quality assurance processes while also managing key client accounts. Your primary goal will be to ensure that our clients receive exceptional service and that our QA standards are consistently met.
Responsibilities:
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain strong, long-lasting client relationships.
- Understand client needs and objectives; ensure they are met and exceeded.
- Communicate effectively with clients regarding project statuses, issues, and resolutions.
- Supervise and guide QA team members, including setting clear objectives and providing regular feedback.
- Ensure adherence to QA standards and best practices.
- Collaborate with project managers and other stakeholders to resolve QA issues promptly.
- Analyze data to identify trends and insights that drive quality improvement initiatives.
Skills:
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Proven experience as a QA Automation Engineer or similar role, specifically focused on API testing.
- Strong proficiency in programming languages such as Python, Java, or JavaScript.
- Experience with automation tools/frameworks such as Postman, SoapUI, REST Assured, etc.
- Solid understanding of API technologies (REST, SOAP, JSON, XML, etc.) and web services.
- Knowledge of CI/CD pipelines and experience integrating automated tests into CI workflows.
- Excellent analytical and problem-solving skills with meticulous attention to detail.
- Strong communication skills and ability to work effectively in a collaborative team environment.
- Proven experience as a QA manager or relevant role.
- Strong background in account management or client-facing roles.
- Familiarity with industry standards and regulations.
- Strong organizational and leadership abilities.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Quality Assurance and Information Technology -
Industries
Software Development and Business Consulting and Services
Referrals increase your chances of interviewing at Genpact by 2x
See who you knowGet notified about new Quality Assurance Manager jobs in Alpharetta, GA.
Sign in to create job alertSimilar jobs
People also viewed
-
Manager of Quality Assurance
Manager of Quality Assurance
-
Quality Control Manager
Quality Control Manager
-
Senior Manager, Quality Assurance, GMP
Senior Manager, Quality Assurance, GMP
-
Sr Manager, Quality
Sr Manager, Quality
-
Manager, Quality Control (ASME Manufacturing)
Manager, Quality Control (ASME Manufacturing)
-
Senior Director Quality Assurance
Senior Director Quality Assurance
-
Manager, Quality Control
Manager, Quality Control
-
Quality Manager, Fabrication - Fort Worth
Quality Manager, Fabrication - Fort Worth
-
QA/QC Manager
QA/QC Manager
-
Quality Assurance Manager (Food Company)
Quality Assurance Manager (Food Company)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub