Senior eCommerce Manager

The brand was born from a simple idea: bring the benefits of ice baths to everyone, making them accessible and affordable without skimping on quality. In just two years, they’ve grown like wildfire, and now they need an Senior eCommerce Manager to join them and continue to help make the customer experience the best it can be.

 Do you want to be part of a brand that is revolutionizing the eCommerce landscape and empowering customers worldwide to discover quality products that enhance their lives? Absolutely!

What You’re Getting Yourself Into

As a Senior eCommerce Manager in this fast-growing startup, you'll lead efforts to enhance the brand's digital presence and operations. Through A/B testing and innovation, you'll optimize performance and drive continuous improvement. Your strategic direction will integrate platforms seamlessly, leveraging analytics for informed decision-making and ROI maximization. Working closely with media buyers, you'll create compelling offers and oversee daily operations to boost sales and satisfaction. As the team and product offerings continue to grow, you'll have the opportunity to shape the future of the eCommerce strategy. You'll tackle challenges head-on, refine processes, and implement innovative solutions to drive success on a global scale.

You’ll join a culture of independent thinkers, open-mindedness, and zero ego. They prioritize results over rigid timelines and thrive on constructive feedback so everyone can continue to grow. Above all, they understand the importance of mental and physical well-being, making it a top priority!

This is a fully remote contractor role.

What’s In It For You

• A fully remote position and team, to give you the flexibility of working from anywhere - be it your balcony, a café, or anywhere else you feel productive. Say goodbye to commuting!
• Flexible working hours to be able to work together with your team and balance autonomous work. Work asynchronously to a schedule that suits you.
• Growth opportunities that will allow you to develop your skills and go towards a path that interests you! They have big goals in mind to continue growing the eCommerce department, and you'd be at the forefront of that development.
• Collaborative Environment where you'll work closely with talented media buyers, designers, and developers in a collaborative and high-performing environment.
  
  

How You Will Spend Your Time

• Develop and execute the overall e-commerce strategy in alignment with the company's goals. Identify opportunities for growth, expansion, and improvement in the online sales channel.
• Drive digital presence enhancement across multiple channels including Shopify and Amazon, leveraging strategic initiatives to increase brand visibility and customer engagement.
• Create and implement a dynamic marketing calendar in collaboration with the marketing team, ensuring alignment with business objectives and KPIs.
• Conduct comprehensive A/B CRO tests to optimize website performance, product offerings, and landing pages continuously, enhancing conversion rates and customer lifetime value.
• Collaborate with designers and developers to implement website enhancements and optimizations, focusing on improving user experience and driving sales growth.
• Utilize advanced analytics tools to monitor overall performance metrics, extracting actionable insights to drive informed decision-making and strategic planning.
• Innovate and create compelling landing pages and offers, devising new acquisition strategies to elevate Average Order Value.
• Ensure timely updates to site content and product descriptions, while strategically scheduling new launches and promotions through a well-maintained web calendar.
• Conduct the website QA to ensure content & merchandise are optimal and the UX is smooth.
  
  

Who You Are

• You are a seasoned professional in the DTC space with a proven track record of success, having managed multi 7 or 8-figure brands.
• You have extensive knowledge of the entire Shopify ecosystem, including apps, integrations, analytics, and development, enabling you to drive optimal performance and growth.
• You have experience in effectively managing teams, including designers and developers, fostering a collaborative and high-performing environment.
• You possess strong business judgment and decision-making skills, allowing you to make informed choices that drive business growth and success.
• You have the ability to identify, prioritize, and articulate the highest-impact initiatives, leveraging both data and intuition gained from your experience in the field.
• You are extremely proactive and self-motivated, capable of building and leading a team without the need for constant micromanagement. Your role as an A-player is to elevate our website and online brand presence to new heights, leveraging your expertise and experience.
• You have an eye for detail and have a rigorous process to ensure quality.
• Nice to have: Wireframing experience (e.g., Figma), which can further enhance your ability to conceptualize and implement impactful design solutions.
• Nice to have: You have experience running pages on Click Funnels (mainly for the reason of being obsessive over the purchase funnels and A/B testing to maximize AOV and LTV).