Job Description: We are seeking a skilled and adaptable Senior Business Analyst to join our team. This role requires a blend of business acumen and analytical expertise, along with exceptional problem-solving skills. The ideal candidate will be tasked with enhancing the quality and efficiency of our business processes by leveraging data-driven insights to recommend strategic and operational improvements. Your work will influence key business decisions across multiple departments including finance, operations, sales, and IT.
Key Responsibilities
Requirements Gathering: Conduct thorough stakeholder interviews and workshops to gather business requirements. Develop comprehensive understanding of business needs and pain points.
Process Mapping and Analysis: Analyze current processes to identify inefficiencies and areas for improvement. Create detailed business process models and workflow diagrams using industry-standard tools like Visio or Lucidchart.
Data Analysis and Reporting: Collect, compile, and analyze data from various internal and external sources. Develop and maintain reports and dashboards using tools such as Excel, SQL, Power BI, or Tableau to support business decisions.
Solution Design and Implementation: Propose and design practical solutions to improve business processes, reduce costs, enhance customer satisfaction, and achieve operational excellence. Collaborate with IT and other departments to implement these solutions effectively.
Change Management: Support the organization through change initiatives, ensuring smooth transitions by managing stakeholders’ expectations and communication. Facilitate training sessions and create documentation to assist users in adopting new systems or processes.
Project Management: Manage projects from inception to completion. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Performance Metrics: Develop and track key performance indicators to measure the effectiveness of implemented solutions and continuously improve business practices.
Qualifications
Educational Background: Bachelor’s degree in Business Administration, Finance, Computer Science, or related field. A Master’s degree or professional certifications (such as CBAP, PMP) are beneficial.
Experience: 2-5 years of experience in a business analysis role, with proven success in project management and process improvement.
Technical Skills: Proficiency in MS Office, especially Excel, and familiarity with SQL databases and business intelligence tools. Knowledge of ERP systems or CRM platforms like SAP or Salesforce is a plus.
Analytical Skills: Strong analytical and problem-solving skills with the ability to handle complex data and generate meaningful insights.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with all levels of management and staff. Proficiency in preparing clear and concise reports and presentations.
Interpersonal Skills: Strong facilitation and negotiation skills, capable of managing stakeholder expectations and mediating compromises.
Compensation
Salary: The base salary for this position typically ranges from $75,000 to $100,000 per year, depending on experience, location, and company size.
Bonus: Performance-based bonuses are available, which can add a significant percentage to the total compensation package.
Benefits: Comprehensive benefits package including health insurance, retirement plans with company match, paid time off, flexible working conditions, and opportunities for career advancement and professional development.
Work Environment
This position may involve a combination of on-site and remote work, with flexibility depending on project needs and company policy. The role may require occasional travel for off-site meetings, training, or conferences.
As a Business Analyst within our company, you will play a crucial role in driving improvements and ensuring the successful execution of business strategies. This position offers the opportunity to work in a dynamic and collaborative environment, where you will be empowered to take initiative and drive change.
Seniority level
Associate
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Technology, Information and Internet
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