Sales Operations Specialist

Company Overview: TWE Solutions, Inc is a leading technology firm specializing in cyber security, cloud-based solutions, managed services, Tier 1 Microsoft Support, hardware upgrades, and anything else you need for total IT success. We are dedicated to innovating solutions that drive industry standards forward while delivering outstanding client satisfaction.

Job Description: We are seeking a motivated Sales Operations Specialist to join our dynamic sales team. This role focuses on managing customer renewals and data entry tasks. The ideal candidate will have a strong foundation in sales operations within the tech industry and a proven track record of handling financial and data-intensive responsibilities.

Responsibilities:

• Manage and oversee the end-to-end process of customer renewals, ensuring a high retention rate.
• Perform data entry tasks with a high level of accuracy and efficiency.
• Collaborate with sales and finance teams to streamline operations and enhance the overall efficiency of processes.
• Develop and maintain detailed reports on renewal outcomes, and other key performance indicators.
• Assist in the implementation of sales strategies and support the sales team with operational requirements.

Qualifications:

• Minimum of 2 years of experience in sales operations, specifically in renewals, within a technology company.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficient in CRM software and MS Office, especially Excel.
• Ability to work independently as well as part of a team.
• Demonstrated ability to follow up on financial accounts and maintain accurate records.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• A vibrant, collaborative work environment with a team-oriented culture.
• Remote work flexibility.