Sales Operations Analyst

We're looking for a Sales Operations Analyst This role is Remote, United States

We are searching for a dynamic, smart, innovative team player that is highly motivated to help us continue the rapid growth of our global organization. The right candidate will be excited by the opportunity to help a world-class SAAS organization continue to scale from 900MM revenue to 2B and beyond by helping institute policies, technology, and process to streamline our global operations and maintain our customer data .

If challenges excite you, if a fast moving, rapidly evolving company and market motivates you , then this is a role you can’t let pass you by. Come make an impact, institute change and have a great time working with smart, cool, dependable and visionary people!

In this role you will…

• Support the Americas Sales Organization
• Salesforce.com CRM administration & support around Accounts & Opportunities
• Support forecast accuracy by working with reps on data compliance in salesforce.com CRM
• Daily troubleshooting for users and business owners in salesforce.com
• Supporting Sales Reps with process issues, blockers, and connecting to the right resources as needed.
• R eport creation to analyze data , drive data quality, and ad hoc queries.
• Manage SFDC data imports and updates for Americas.
• Identify sales process pain points, and work with Sales Ops leadership to develo p long-term solutions.
• A ssist in the creation and roll-out of strategic programs to drive efficiency & “ unlock easy” for our Sales tea m , including requirements gathering, functionality research, planning, and implementation support as required.
• D rive opportunity data management controls, processes , and data quality.
• Assist in identifying opportunities for process automation and optimization, with a focus on scalability and growth.
• Resolve Sales Support t ickets for Sales Users around account, opportunity , and process management.
• Oversee management of the Service Now ticket queue.
• Support annual business planning process related to territory planning .
• Support ongoing realignment of Customers and Prospects and related Territory Management via data assignment s in salesforce.com CRM
• Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the Sales process.
• Work cross functionally with M arketing, S ales , Global Business Apps , and F inance in support of all the processes , projects and activities that impact data quality and process optimization.
• Build and maintain key documentation regarding our policies, sale s processes, and requirements.
  
  

You’ve Got What It Takes If You Have…

• Bachelor's Degree or equivalent work experience
• Minimum of 3 years’ experience in a global sales or sales operations environment
• Prior experience supporting teams located regionally and/or globally, highly desirable.
• Minimum of 3 years’ experience in Salesforce.com
• Familiarity with Enterprise software, Cloud, and Services Sales.
• Ability to i ndependently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Consideration for privacy and security obligations
• Advanced MS Excel skills
• Fluent English
  
  

You will have an extra dose of awesome if you …

• Experience within a 500MM-1B revenue organization.
• Analytical and detail orientated with a drive for results.
• Open and collaborative, works as a team with professionalism.
• Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.
• Mastery of organizational and project management techniques.
• Ability to work independently with a high degree of accountability.
• Exceptional communication capabilities, written and oral.
• Proven ability to work in a fluid environment.
• Unquestionable ethics, integrity and business judgment.
  
  

Our Culture:

Our mission is to empower people, businesses, and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you!

What We Do:

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 75 million people in 180+ countries and in nearly 50 languages.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. p>

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering.The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The salary range for this position is: 58800 - 94100 USD.

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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com .