Wellbox is a quickly growing healthcare company dedicated to helping people live healthier, happier lives. We do this by providing comprehensive preventative care solutions delivered by an elite team of experienced nurses. Our clinical team, comprised mostly of remote LPNs, works tirelessly to create positive healthcare experiences, empowering people in their health journeys, and improving clinical outcomes for our patients.
Without our incredible team of LPNs, we wouldn’t be able to have the positive impact on providers and patients that we have proven to since 2016. We believe that consistent support, encouragement, and personalized care for our patients truly makes a difference to their health outcomes. If this mission resonates with you, we invite you to join us.
Position Summary
We are seeking tech-savvy, LPN Patient Care Coordinators to conduct monthly telephonic outreach to a panel of chronically ill patients, developing and delivering personalized care plans that address their health concerns and challenges. We work in partnership with healthcare systems and practices to provide these services to their patient base and strive for care continuity and engagement.
We are proud to partner with an amazing team of LPN nurses who guide our patients to better health and help them achieve a greater quality of life. With every interaction, Patient Care Coordinators help close care gaps and increase access to care to those who need it most.
Essential Functions
Manage and support patients’ healthcare needs via virtual phone conversations
Conduct and document visits leveraging technology platforms and EHRs
Develop personalized care plans to address patients’ physical, mental, and preventative health needs
Virtually coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc.
Connect patients with resources such as nutritionists, nurses, and doctors who can also assist them in meeting their care needs
Prepare patients for appointments and procedures, and provide follow-up as needed
Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims
Review insurance plans and suggest tips to get the most from their benefits
Proactively suggest services or preventive screenings relevant to each patient
Work Environment
This opportunity allows you to care for patients virtually from the comfort of your home. We will provide you with the equipment and software needed such as a desktop computer and headset for internet-based calls.Since we’re dedicated to offering our patients the best care experience possible, a wired, high-speed internet connection and a private space free from outside noise and distraction, including noise and distractions from pets or children, and that complies with HIPAA privacy laws is required.
Physical Demands
This is a virtual position that requires you to sit or stand at a computer for 36-40 hours weekly and be able to make phone calls. Some equipment setup is required.
Position Type And Expected Hours Of Work
We are seeking full-time LPN team members who can work 36-40 hours per week, between the hours of 8 am – 6 pm in the patient’s time zone, Monday – Friday.
Pay Structure
Orientation + Training (First eight weeks): $19.44 hourly, plus bonus incentive
Post-Orientation: $22 hourly, plus bonus incentive
At Wellbox, we encourage continuous improvement, and, as a result, we recognize our top performing nurses on an ongoing basis. Our tiered bonus structure allows our top performers to earn up to $525 in additional bonuses every month.
We also have an employee referral bonus which pays up to $1000 per successfully hired referral.
Required Education And Experience
Must have a Compact Nursing License that is clear and active
Must reside and work in the continental US
Must have a minimum of two years of clinical experience
Experience in care coordination or care management, health coaching, and motivational interviewing a plus
Hands-on experience and comfort with Electronic Medical Records
Experience using Microsoft Office products such as Teams, Outlook, and Excel
Competencies Required to Perform the LPN Patient Care Coordinator Position and Key Success Factors:
Comfort with technology and software while demonstrating proficient computer skills
The ability to stay flexible and quickly adapt to new processes, software changes, and priorities
Understanding healthcare goals provided by the practice while monitoring, assessing, and recording patient progress against a care plan
Successfully execute motivational coaching to prevent and intervene in multiple diseases
Exercise initiative, judgment, organization, problem-solving, and decision-making
The ability to be productive in a virtual work environment
Collaborate well with medical staff, partners, and organizations
Facilitate patient access to community resources
Excellent verbal and written communication skills are required
Perform care management and patient assessments
Awareness of resource, utilization, and care management best practices
A true passion for caring for patients and guiding them in their health journeys
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Health, Wellness & Fitness
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