Program Director

Direct Client

Phone/Skype Hire.

Location: Raleigh, NC / Hybrid

Duration: 12+ months

The Digitization Program Director is responsible for overseeing the planning, execution and completion of records digitization projects. The role involves coordinating cross-functional teams, managing project timelines, managing digitization vendors, and ensuring the successful conversion of physical records into digital formats. The Program Director will also be responsible for maintaining quality standards, compliance with relevant regulations, alignment with the digitization scope of work, and providing regular progress reports to stakeholders.

Responsibilities

• Develop and execute detailed projectplans, including timelines, resource allocation, and deliverable schedules.
• Coordinate with stakeholders, includingdepartment heads, IT personnel, and external vendors, to ensure alignment onproject goals and objectives.
• Establish and enforce quality standardsfor digitized records project to ensure accuracy, completeness and compliancewith organizational requirements.
• Implement regular quality checks andaudits to monitor progress.
• Collaborate with IT teams to ensureseamless integration of digitized records into existing systems or platforms.
• Troubleshoot and resolve any technicalissues related to the digitization process.
• Stay updated on relevant regulations andindustry best practices related to records management and digitization.
• Liase with stakeholders, including Fraudand Security Unit and Business Systems and Intelligence leadership, to ensureadequacy of vendor compliance and data security plan.
• Develop and manage the project budget,including resource allocation, procurement, and vendor management.
• Optimize resource utilization to ensurecost-effectiveness and efficiency.
• Identify potential risks and developcontingency plans to mitigate project delays or disruptions.
• Proactively address issues as they ariseand escalate when necessary.
• Provide regular updates on project status,milestones, and key performance indicators to relevant stakeholders.
• Prepare and present comprehensive project reports to executive leadership.
• Establish and maintain documentation standards for records digitization processes.
• Ensure proper documentation of project progress, decisions and outcomes.
• Monitor industry trends and emerging technologies to identify opportunities for process improvement and innovation.
  
  

Skills Needed

Bachelor's degree in a relevant field (e.g., Information Management, Library Science, Project Management, Industrial Engineering, Information System Required 4 Years

Experience in records management, digitization, or related fields preferred Desired 5 Years

Strong project management skills with a track record of successful planning and execution of cross-functional teams and complex projects. Required 7 Years

Demonstrated ability to manage contracted vendors and navigate external relationships. Required 7 Years

Excellent communication and interpersonal skills, with the ability to effectively liaise with diverse stakeholders. Required 7 Years

Familiarity with medical examiner case management systems or similar technologies Nice to have 5 Years