Program Director

Title: Program Director

Location: Remote

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on , to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete platform, with pre-integrated, solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across & Casualty, ’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including , Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Role Description

The Program Director will report to the Sr. VP Client Services to provide leadership and oversight of a large, multi-year, multi-million dollar project to implement the for ’ Compensation solution. Using extensive program management experience in the IT industry, the Program Director will establish a strong working relationship and will manage senior management interactions with the client and the third-party Systems Integrator as the prime contractor to ensure successful project delivery. This role will focus heavily on instilling world class PMO standards and operational excellence within the teams while protecting the scope of services we sign up to deliver to ensure we can provide quality deliverables with a stellar customer experience. This position is responsible for managing project scope, timeline, and budget to ensure project milestones are met. This individual must have the ability to manage communications effectively with internal and external stakeholders while also helping the Project Manager manage customer expectations and ensure proper project governance and adherence to defined contract terms.

In addition to overseeing this large implementation project, this position will entail establishing PMO standards that can be applied to all for ’ Compensation projects (both implementation and production services). This will ensure effective and consistent project management disciplines throughout the organization. Delivery teams include project management, business analysts, technical analysts, technical architects, developers, quality assurance analysts, DBAs, performance architects and release management.

Responsibilities

• Provides program management oversight and leadership for a large multiple year, large-scale project.
• Collaborate with the third-party Systems Integrator as the prime contractor to ensure successful delivery.
• Build and maintain strong relationships with the C level executives within the integrator and the client.
• Create and maintain successful alliances with key stakeholders, both internal and external
• Demonstrates excellent people management skills, as well as collaborative efforts with relevant stakeholders while setting up clear goals and regularly checking to measure progress and change direction as needed.
• Ensures effective, accurate and timely communication of key issues and progress to the team, customer Executives and Sr. Management.
• Proactively identifies and critically analyzes problems affecting the project, processes and people issues that may the overall effectiveness of the team and program.
• Complex technical, financial and risk assessment analysis.
• Manage all facets of delivery projects to ensure schedule, budget/profitability and quality goals are met.
• Ensure project meets all contractual obligations.
• Achieve client satisfaction, by managing and meeting or exceeding expectations.
• Manage financial forecasts and team capacity planning.
• Assess and track risks, develop risk mitigation plans.
• Manage budgetary items associated with project expenses and contract resources
• Ensure project is executed using best practices and methodologies, and in accordance with defined processes.
• Defined, designs and implements new project management processes, methodologies and tools for the delivery teams.
• Direct teams in developing project plans, schedules and objectives.
  
  

Job Requirements

• 15 + years of successful project management experience at a Manager and/or Director level
• Proven experience in leading large-scale software implementation projects, preferably in the industry.
• Strong RFP response experience (crafting responses, creating pricing, presenting, etc.)
• Strong project management skills, with the ability to manage complex projects within budget and timeline constraints.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Experience working with third-party Systems Integrators
• Experience developing and implementing effective project management disciplines.
• Superior written, verbal, presentation, and analytical skills
• Superior problem-solving, issue resolution, negotiation, and diplomacy skills
• Demonstrable track record of successful leadership
• Experience managing vendor / subcontractor relationships.
• Experience performing complex financial analysis: projections, ROI etc.
• Experience with creating contracts and work orders.
• Extensive knowledge of and experience with software development methodologies and of the overall iterative software development lifecycle
• Strong proficiency in Word, Outlook, PowerPoint, and MS Project
• Background in application or other mission critical enterprise software is highly desirable.
• Completion of formal project management course of study; PMP certification a plus.
• Travel as needed (peak times could be up to 50% or greater).
  
  

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.