Payroll Coordinator

REPORTS TO: Director, Payroll

STATUS: Full-time, Non-Exempt

Through artistic excellence coupled with innovative, relevant programming; initiatives to connect with and grow new audiences; engagement with communities to ignite creativity across Chicago; and a modernized Opera House that is the setting for truly great experiences, Lyric is leading the advancement of opera. This collaborative vision will deliver ever more exciting, thought-provoking, and inclusive audience and community experiences – while increasing the gravitational pull of our art form, company, and city.

Lyric Opera of Chicago seeks a Payroll Coordinator to join our People and Culture Department. The Payroll Coordinator is an entry-level position responsible for maintaining payroll-related accounts and assisting with the reconciliation, analysis, and accuracy of all payroll accounts across Lyric’s diverse and complex workforce.

DUTIES AND RESPONSIBILITIES:

• Demonstrate leadership in alignment with Lyric’s mission and vision
• Proactively support the payroll team in executing all pay processes across Lyric
• Support the Payroll team in analyzing time records and processing payrolls under the provisions of complex labor contracts
• With assistance from the Payroll Associate and Director, ensure full-cycle payroll integrity, owning accuracy from data input to service provider transmission to proofing output to delivering pay stubs to staff
• Demonstrate vital customer service in responding to employee inquiries regarding paychecks. Work with appropriate internal department supervisors and/or external software service vendors to resolve issues and correct discrepancies in paychecks and related payroll systems/records
• Partner with People and Culture colleagues to implement and advocate sound payroll practices and procedures
• Provide written or oral verification of employment and pay-related matters in response to various third-party information requests
• Support year-end W-2 tie-outs and distribution of W-2s
• Provide backup support to others on the payroll team
• Respond to employee inquiries regarding paychecks
• Support the Payroll Director with audits and analysis reports
• Other duties as assigned
• As the business evolves, so may this role. These duties change as Lyric’s leadership identifies the need at any time
  
  

KNOWLEDGE AND SKILLS:

• At least one year of prior payroll experience strongly preferred plus payroll processing knowledge
• Intermediate proficiency in the Microsoft suite of products, particularly Excel required
• Experience with Payroll/HRIS systems (ADP Workforce Now and E-Time) preferred but not required
• Demonstrated problem-solving and organizational skills, attention to detail, and strong math aptitude
• Outstanding communication skills with the ability to provide customer service to internal and external contacts, including handling confidential information
• Ability to work and think independently, a motivated self-starter who works well in a larger team
  
  

WORK CONDITIONS:

• Ability to occasionally work evenings, weekends, or holidays to process payroll, attend functions, or performances
• Sitting for extended periods
• Ability to operate a computer keyboard mouse and to handle other office equipment
  
  

COMPENSATION:

Job Classification: Full-time, Non-Exempt

Salary Range is $40,000-$44,000

Lyric Opera offers benefits including health, dental, vision, 403B (no company match), 401(k) with company match, PTO (including sick, vacation, and personal days, and holidays), life/AD&D coverage, opportunities for professional development, and complimentary tickets.

The Lyric Opera of Chicago is committed to enhancing our diverse work environment and is proud to be an equal opportunity employer. Lyric prohibits discrimination and harassment of any kind on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, genetic information, pregnancy, parental status, socio-economic status, veteran status, or any other protected status under applicable federal, state or local laws. We encourage individuals of all backgrounds to apply.

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