Location : Total Vision Encinitas - 1454 Encinitas Boulevard Encinitas, CA 92024
Duration: Part-time, Direct Hire
Pay: $16 to $20.00 per hour
Job Description
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties included answering telephones, scheduling patient appointments per doctor preferences, and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no-show appointments. Also, utilize the practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lenses through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures are determined by practice.
Required Skills/Knowledge
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in the utilization of automated equipment and systems standards in the optometry industry
Qualifications
High school diploma, GED, or equivalent
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required
Amenable to working onsite
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination are critical. The employee is subject to inside environmental conditions. Employee's schedule could include after-hour projects, as needed.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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