Patient Advocate Triage - REMOTE - **Call Center Experience Preferred**

Employer Industry: Molecular Diagnostics

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Competitive pay
• Comprehensive benefits package
• Chance to work in a fast-paced environment
• Supportive and diverse work culture
  
  

What To Expect (Job Responsibilities)

• Process and release a high level of cases per day in a fast-paced environment
• Analyze documents to secure coverage
• Support Patient Advocate teams with up-to-date information
• Complete routine tasks with minimum supervision
• Ensure compliance with CLIA and HIPAA regulations
  
  

What Is Required (Qualifications)

• High School Diploma or GED
• 1-2 years' experience in customer service or office environment
• Knowledge of clinical lab systems and/or customer relationship management (CRM) systems helpful
• Accurate typing skills of at least 35 words per minute
• Comprehensive understanding and use of Microsoft Word, Excel, and Outlook
  
  

How To Stand Out (Preferred Qualifications)

• College degree (BS or BA) in biology, science, or healthcare
• Ability to manage several tasks simultaneously, often under pressure
• Strong, recent professional references
  
  

#MolecularDiagnostics #CustomerService #CareerOpportunity #CompetitivePay #DiverseWorkCulture

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