Outreach Manager

Position Description

The Office of Labor Standards (OLS) leads the nation in innovative wage, labor and workforce practices that enhance equity, address wage gaps, and create a fair and healthy economy for workers, businesses, and residents. Our mission is to advance labor standards through thoughtful community and business engagement, strategic enforcement, and innovative policy development, with a commitment to racial equity and social justice.

We are hiring a strategic and community-focused Outreach Manager to join the team! This key leadership role will be instrumental in growing the organization by developing, driving, and leading the department's outreach and education strategy. You will be responsible for managing and mentoring the Outreach team of four (4) Labor Standards Specialists, ensuring effective and efficient execution of our initiatives. Additionally, you will provide oversight of contract funds dispersed by OLS. You will play a pivotal role in promoting workplace equity and helping employers comply with labor standards!

Job Responsibilities

Here Is More About What You Will Be Doing

Champion Equity: Apply a race and social justice lens to all work. Engage in efforts to eliminate racial disparities and achieve equity in City government and the community. Refine engagement, training, and education methods for diverse businesses and workers, particularly those facing economic, structural, and language barriers.

Lead a Team. Manage, encourage, and support a team dedicated to public engagement on labor standards. Lead the development and implementation of strategic plans for outreach and education of the public. Support and cultivate the team's leadership and growth potential.

Outreach Strategy. Collaborate to develop and staff business and community outreach activities. Plan and facilitate public meetings and trainings, both online and in-person. Establish metrics to evaluate outreach effectiveness.

Community Engagement. Form relationships with businesses, community partners, and organizations to promote labor standards compliance. Develop innovative engagement and education strategies for businesses on Seattle labor standards. Implement outreach strategies to reach low-wage workers and underserved communities.

Provide Consultation. Advise management and staff on emerging community and business concerns on issues addressed by OLS’s mission. Work in partnership to promote our values of inclusion and accountability to those most impacted by racism and institutional biases.

Communication Planning. Work with the Communications Manager to develop and implement communications strategies across various mediums to educate and support workers and businesses on Seattle's labor standards.

Contract Management Oversight. Oversee staff managing over $7 million in contract funds annually.

Strategic Development. Support the office’s efforts to develop innovative ways to enforcement and outreach that involve cross team collaborations and community partnerships.

Effectiveness in this role will depend on your ability to:

• Integrate anti-racist, anti-poverty, and anti-oppression principles and promote equity through business outreach, education initiatives, and community engagement.
• Advocate for the needs of BIPOC and refugee communities.
• Lead, supervise, and empower teams to achieve tangible results through mentorship, coaching, and collaboration.
• Navigate and collaborate with a diverse range of internal and external partners, demonstrating savvy in addressing complex situations, tackling challenges, and resolving disputes.
• Effectively lead projects, prioritize tasks, and deliver outcomes in a fast-paced, collaborative environment.
• Develop and deliver engaging outreach and education strategies for diverse community members and businesses.
• Commit to listening and creating space for varied perspectives, pursuing inclusive and just outcomes.
• Communicate with clarity and tact, build positive relationships, and demonstrate strong interpersonal skills.
• Create and lead trainings and presentations.
• Be accountable for results and innovation.
• Collaborate to design and implement OLS short- and long-term priorities.
  
  

We are looking for the following experience, knowledge, and skills:

• Strong leadership and people management skills.
• Deep understanding of racial equity and social justice principles, with the ability to apply this knowledge to your work.
• Expertise in local, state, and federal employment laws, including Seattle's labor standards.
• Demonstrated success in creating and implementing effective engagement and outreach strategies.
• Experience in advancing workers’ rights, racial and social justice work, and/or business background.
• Budget preparation and oversight, especially in public sector processes would be beneficial.
• Strong contract management skills.
• Effective communication and relationship-building abilities.
• Proficiency in Microsoft 365 for communications, data analysis, and reporting.
  
  

Qualifications

We are looking for applicants who can demonstrate they have the skills and experience listed above through a combination of their lived experience, work, training, and education as demonstrated in their application, resume, and cover letter.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Information

This position is classified as a Manager 2, CSPI&P. It is covered by the Civil Service and exempt from the FLSA. The full salary range for this classification is $52.50 – $78.78 / per hour. The identified annual salary for this role is $140,006.66 ($67.053/hr based on 2088 hours).

This role may be required to work nights, evenings, weekends or attend meetings at locations outside of the office. This position offers the flexibility of a hybrid work schedule. Individual schedules will be based on agreement between the employee and management.

Why work at the City of Seattle?

We offer a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available online at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

We recognize every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.

Application Process

Applications will be accepted until 4:00pm Pacific Time on Tuesday, July 9, 2024. In addition to completing the application at www.governmentjobs.com/careers/seattle fully, for your application to be accepted, you must attach:

• A cover letter explaining your interest in this opportunity with the Office of Labor Standards and the skills and experience you would bring to it
• A PDF of your current resume
  
  

Who may apply: This position is open to all applicants who demonstrate alignment with the skills and experience described above. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience.

The City of Seattle is an Equal Opportunity Employer that is committed to diversity in the workplace. Accommodations for people with disabilities are provided on request. The City is a Drug Free Workplace.

Questions? Please contact Nicolette Hornbeck at nicolette.hornbeck@seattle.gov