Flippin' into the weekend like... #TGIF #StickTheLanding #FlipYeah
Flip
Software Development
New York, New York 4,977 followers
Low effort, high impact Voice automation for retail eCommerce, and transportation brands.
About us
Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.
- Website
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https://flipcx.com/
External link for Flip
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- New York, New York
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Automation, Voice, Conversational AI, SaaS, Customer Service, Machine Learning, Contact Center, eCommerce, Transportation, NEMT, Taxi, Retail, IVR, Voice Technology, Voice Automation, Generative AI, Voice AI, Customer Service, and Customer Experience
Products
Locations
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Primary
228 Park Ave S
Unit 93184
New York, New York 10003, US
Employees at Flip
Updates
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Does your brand work with Shopify? 🛍 Sweet! This week's Flip eComm product update was made with you in mind. In a nutshell: If you want specific handling for orders that come from a certain place (i.e. TikTok) or have a certain prefix attached to their order numbers, Flip's got you covered 🤸♀️ It's all about managing cancellation requests the way YOU want them managed. For details + a walkthrough of our super simple set up process, check out this week’s eComm product release at flip cx dot com / product-releases. #ProductRelease #eCommerce #Shopify #Cancellations #Phone #VoiceAI #Automation #CustomerExperience #FlipYeah
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Flip reposted this
📣 Flip eComm Customer Shoutout! 📣 We’re thrilled to introduce one of Flip’s newest customers, autobrush! Autobrush is a brand on a mission to get high quality dental care into every home (woot!) 🙌 AND, sink your teeth into this awesome stat (went there)👇 Their industry-leading u-shaped toothbrush has been proven to remove plaque 27X better than a traditional toothbrush 👀 Um... FLIP YEAH to that! Autobrush is also admittedly obsessed with innovation, just like us. So it only makes sense that we've joined forces 💪 We first met on a boat in Miami at a Kustomer event (thanks, Kustomer!) and now—just a couple of months later—are setting up solutions to skyrocket automation for this fantastic company. Now, that’s something to smile about 😁 Trish Brandon Jake Mandelkorn #NewCustomer #Autobrush #Phone #VoiceAI #Automation #CustomerExperience #CustomerSupport #CX #EX #Flip #FlipYeah
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📣 Flip eComm Customer Shoutout! 📣 We’re thrilled to introduce one of Flip’s newest customers, autobrush! Autobrush is a brand on a mission to get high quality dental care into every home (woot!) 🙌 AND, sink your teeth into this awesome stat (went there)👇 Their industry-leading u-shaped toothbrush has been proven to remove plaque 27X better than a traditional toothbrush 👀 Um... FLIP YEAH to that! Autobrush is also admittedly obsessed with innovation, just like us. So it only makes sense that we've joined forces 💪 We first met on a boat in Miami at a Kustomer event (thanks, Kustomer!) and now—just a couple of months later—are setting up solutions to skyrocket automation for this fantastic company. Now, that’s something to smile about 😁 Trish Brandon Jake Mandelkorn #NewCustomer #Autobrush #Phone #VoiceAI #Automation #CustomerExperience #CustomerSupport #CX #EX #Flip #FlipYeah
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AI Appreciation Day may have gone to our Bot’s head juuuuust a bit… #VoiceAI #Automation #AIAppreciationDay #Phone #Flip #FlipYeah
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🚖 Monday shoutout to Flip transportation customer VALUE CARS BASILDON LIMITED 🚖 Here’s a quick look back at our PHTM chat with Director Adam Stanton👇 Plus, there's this Flippin’ fantastic news… SINCE this chat, Adam has leaned even more into embracing change, and Value Cars’ automation rate has skyrocketed! 🚀 We got to catch up with him last week at the Global Taxi Summit, and he was keen to share: ➡ The impact of recent changes ➡ How excited he is to dive into a demo for Flip’s Conversational Calls The feeling is so very mutual! Here’s to industry experts who welcome the latest & greatest with enthusiasm 🙌 We love working with you! #VoiceAI #Transportation #Customer #ValueCars #Flip #FlipYeah
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We Flippin' loved attending the Street Cars Golf Championship this week!🏌♂️ Shoutout to our own Levi Towell for winning Autocab Ltd's "Closest to the Pin" prize 🏆 and massive thanks to ALL involved! 🙏 #Golf #Transportation #Taxi #Automation #VoiceAI #Flip #FlipYeah
𝗧𝗵𝗲 Street Cars 𝗚𝗼𝗹𝗳 𝗖𝗵𝗮𝗺𝗽𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝘄𝗮𝘀 𝘀𝗼 𝗺𝘂𝗰𝗵 𝗳𝘂𝗻! ⛳️ We are proud to have sponsored the "Closest to the Pin" prize. Huge congratulations to Levi Towell for clinching the win this year! 🏆🎯 A big shoutout to our very own Carol Edwards, our People Operations Manager, for winning the prize for the longest drive! 🚀👏 Thank you, Street Cars, for organising such a fun and memorable day for everyone! 🌟 #Autocab #Golf #AutocabSoftware #TaxiSolutions Aqeel Arshad | Street Cars | Carol Edwards | Brendan Owens | Aaron Maclean | Paul Snellgrove | Matt Slater
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Hiya to all you subscription-based brands out there 👋 Know those pause subscription requests your callers make? Flip can now manage those for you 🎉 Check out all the juicy details—as shared by our own Kristina Keene—in this week’s eComm product release at flip cx dot com / product-releases. #ProductRelease #eCommerce #SubscriptionManagement #Phone #VoiceAI #Automation #CustomerExperience #FlipYeah
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Still Flippin' NYC! 🤸♀️ In case we missed you at our networking breakfast yesterday, come join Team Flip at the Speakeasy Sweepstakes event TONIGHT, July 11th 😎 Link in the comments w/ more details👇 Hope to see you there! Gas Monkey Garage, LLC Common Thread Collective Proxima DigitalGenius Highbeam Shared Sweeps Jake Mandelkorn Alfredo Zamora Brian Schiff #SpeakeasySweepstakes #GasMonkey #eCommerce #Retail #FlipYeah
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It’s breakfast time! And the fine people at Russ & Daughters Cafe in New York City have graciously prepared extra for the 100+ eComm pros who’ve registered for this morning's event 🙌 What a Flippin’ fantastic way to start today! 🌤 Larry T. parcelLab Kustomer Pipe17 ReturnBear Brian Schiff Shawn Li Timothy Morse Ian Leslie Trish Brandon Robert Domagala Connor McKeown Alfredo Zamora Kristina Keene #eCommerce #Retail #BreakfastEvent #LeadSummit #ParcelLab #Kustomer #Pipe17 #ReturnBear #Flip #FlipYeah
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