Operations Manager

About

We're Castle, a 20-person, profitable startup dedicated to enhancing the trust and safety of users across large consumer platforms like Canva, Atlassian, and Rockstar Games. We're backed by Y Combinator, Index Ventures, as well as prominent angel investors from Datadog, Stripe, and New Relic.

As our Operations Manager, you'll have a unique opportunity to own critical functions within our growing startup. You'll play a pivotal role in shaping our company culture, managing financial health, optimizing operational efficiency, and fostering a positive team environment. If you're a resourceful self-starter ready to take ownership and drive growth, this role offers a dynamic platform to showcase your skills.

We're a distributed team with hubs in NYC (US), Cracow (Poland), and Malmo (Sweden) and we are looking for a candidate who prefers to work remotely from the US.

Responsibilities

• Create a positive, inclusive, and collaborative company culture. Manage the employee journey from start to finish, handling benefits and ensuring a seamless transition for all team members. Lead the performance reviews, setting up salary and career paths for fair employee development.
• Handle daily financial tasks like tracking expenses, managing payroll, and overseeing vendors. Work closely with our external accounting firm to ensure accuracy.
• Handle administrative tasks like booking travel, planning team lunches, organizing offsites, managing calendars, and handling office logistics. Your attention to detail and proactive approach are crucial for the smooth functioning of our day-to-day operations.

Qualifications

• A startup mindset – flexibility, agility, and adaptability. We are passionate about limiting work-in-progress and deeply value work/life balance, but in this fast-paced startup environment, you'll be expected to pivot between pre-sales, post-sales, and support regularly
• Bachelor's degree in Business Administration, Finance, or a related field with 3-5 years of experience in operations, HR, or a similar role.
• Dedicated to enhancing the employee experience and cultivating inclusivity in the workplace.
• Strong written and verbal communication skills for effective collaboration with diverse stakeholders.
• Detail-oriented and organized, able to handle multiple projects, prioritize effectively, and achieve results.
• Proficient in financial principles and practices, with expertise in expense management, payroll, and vendor management.