Operations Intern - Amazon

Fall Semester 2024 Internship - Operations - Part Time

The Bluebird Group is a manufacturer’s representative and consulting firm serving as an invaluable partner to some of the most innovative brands and multinational retailers. Bluebird simplifies product management for brands and manufacturers by providing a broad range of services across multiple retailers. We provide our clients with strategic support, daily management, product page development, advertising, chargeback/dispute management, analytics/reporting, supply chain expertise, and more for Amazon, Walmart, Target, Costco, Best Buy, and other retailers.

Our Operations Intern plays a vital role in managing our clients’ items across the retailers we service. Ensuring that each listing functions correctly and items remain available. They help to manage and execute projects for each of our brands to a best-in-class standard. Our interns work within our operations team & closely with client managers.

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business. To thrive in this role, we expect interns to be hungry, humble, and smart. Most of this role is cut out to learn and train with limited experience needed. We love to serve. We love to innovate. We love to work together.

Responsibilities Of This Role Include

• Problem solve and self-manage projects on major ecommerce platforms
• Communication within the team to pass on projects needs or progress
• Manage projects within a project management system
• Identify discrepancies and chargeback opportunities from raw data and effectively communicate them to clients & management
• Able to correctly troubleshoot issues on retail platforms and resolve them
• Learn the operations & capabilities on specific ecommerce platforms.
• Be informed in a wide range of retail attributes: i.e., GTIN, DOT HAZMAT…
• Identify a team process that needs improvement or development and create a semester-long goal and see it through to completion.
  
  
  

To Thrive In This Role

• Interest or experience in ecommerce or retail
• Proficient in Microsoft excel, word and PowerPoint
• Skilled & proactive communicator
• Team Player, mindset of setting other people up for success
• Capable, self-learner who pursues solutions
• Great problem solver with good intuition
• Exude the attributes: hungry, humble & smart
• Exude our core values: transparency, relationship, ownership & teamwork
• Ability to utilize all resources provided (Local Knowledge Base, Google, Teammates, Platform Specific Help Docs)
  
  
  

Disclaimer: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be required.