Are you looking for a work family? Would you enjoy working with a dynamic management team who is committed to your success, your professional development, and educational goals?
Western NC Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need.
We are seeking a full-time Medical Assistant to work 5 days a week (40 hours). Our MAs work collaboratively within an assigned pod. They are part of an interdisciplinary team that provides patient-centered care across the continuum. We recognize the hard work and initiative of our Medical Assistants (MAs). MAs providing direct patient care may earn a quarterly bonus up to $500 by meeting or exceeding quality and productivity measures.
The Medical Assistant will be responsible for assisting healthcare professionals in providing patient care at the Minnie Jones Health Center. The successful candidate will have a strong understanding of medical terminology, anatomy, and physiology, as well as excellent communication and organizational skills.
RESPONSIBILITIES: Includes but not limited to the following:
Assist healthcare professionals in providing patient care
Help the primary care provider stay on time through effective implementation of the daily schedule.
Instruct patients on preparation to complete physical examination
Collect, label, and process laboratory samples (e.g., Pap smears, stool cards, urine samples, etc.) according to written protocols/policies and procedures
Assist the PCP with minor surgical procedures (e.g., removal of benign cyst)
Clean/disinfect/sterilize instruments daily
Set up the medical examination rooms and clean-up after every patient, e.g. dispose of exam table paper, replace with new paper, wipe down exam table, properly dispose of waste and instruments
Maintain the stock of necessary medical supplies in the assigned examination rooms
Maintain medical supplies inventory according to established policies and procedures
Prepare the electronic chart for the PCP encounter with the patient, i.e., ensuring appropriate documentation (e.g., laboratory test reports, specialty consultation reports, past medical records, etc.) is scanned prior to the scheduled appointment
Administer immunizations according to WNCCHS Policy and Procedure on Immunizations
As requested, prepare the patient for EKG procedures—including placement of EKG leads
Notify patients or their legal guardian of laboratory and diagnostic test results according to written protocols/policies and procedures.
As requested by PCP/supervisor, relay messages and otherwise facilitate communications to and from patients and/or their caregivers.
Call prescriptions to the appropriate pharmacy
Assist the clinical staff with triage duties, including taking and conveying messages accurately and in a timely manner
Participate in clinical quality management activities.
Assist with patient education and counseling
Maintain patient records and ensure confidentiality
Perform administrative tasks, such as scheduling appointments and answering phones
Occasionally, other appropriate work-related duties and responsibilities may be assigned by the supervisor
SKILLS/QUALIFICATIONS:
High school diploma or equivalent
Completion of a Medical Assistant program
Certification as a Medical Assistant, highly desirable
One year experience as Medical Assistant in an outpatient health care setting, preferrable
Current Basic Life Support Certificate, required
Experience documenting patient care in an electronic health record
Strong understanding of medical terminology, anatomy, and physiology
Excellent communication and organizational skills
Ability to work in a fast-paced environment
Ability to work well in a team
Ability to maintain confidentiality
Bilingual English/Spanish is preferred
Work/Life Benefits
Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth
Two (2) Floating Holidays
Ten (10) Paid Holidays
Accrued PTO (total of 156 hours 1st year)
Employee Assistance Network
Full-time- Monday through Friday
No weekends, or holiday work required
Financial Well-being Benefits
403b Retirement Savings with Match
Employer Paid Short/Long Term Disability Insurance and Life Insurance
HRSA and Public Non-Profit Student Loan Forgiveness
Career Growth Benefits
Monthly Staff Meetings and Training
Relias Learning Management System
Continued Medical Education (CME) & Continuing Education (CEU)
Leadership Academy
Epic Electronic Health Records (EHR)
Supportive of Diversity, Equity, and Inclusion.
Western North Carolina Community Health Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment, services, programs, or activities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Hourly range: $18.20 to $19.50
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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