We are seeking an empathetic and efficient bilingual medical assistant fluent in English and Spanish to join our professional healthcare team. The successful candidate will be instrumental in enhancing patient communication, satisfaction, and care by serving as a bridge between Spanish-speaking patients and other healthcare providers. This role includes clinical and administrative duties, from documenting medical histories and interpreting during exams, to scheduling appointments and managing patient records.
Responsibilities
Serve as the communication link between Spanish-speaking patients and healthcare providers to facilitate effective care.
Collect, organize, and record medical histories of patients.
Assist healthcare professionals during physical examinations and medical procedures.
Schedule patient appointments and manage patient flow within the office.
Update and maintain patient records while ensuring the strictest confidentiality.
Coordinate laboratory service, including phlebotomy, paperwork, and specimen storage.
Assist in patient education by providing appropriate bilingual materials and answering questions.
Monitor and manage inventory of medical supplies and equipment.
Answer incoming calls, attend to patient inquiries and relay messages as needed.
Comply with all safety and infection control regulations
Requirements
High School Diploma or equivalent; Certification from an accredited Medical Assistant program is preferred.
Fluent in both English and Spanish; additional languages are a plus.
Proven experience as a Medical Assistant in a relevant healthcare setting.
Proficiency in using healthcare software and Microsoft Office Suite.
Strong interpersonal and communication skills.
Ability to handle sensitive and confidential information.
Understanding of medical terminologies and practices in both English and Spanish.
Proven ability to multitask, manage time, and prioritize effectively.
Strong customer service and compassionate patient care skills.
Current CPR/BLS certification is a plus.
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