Manager Delivery Management - Marketing Technology Transformation (Remote)
Manager Delivery Management - Marketing Technology Transformation (Remote)
The Home Depot
Atlanta, GA
See who The Home Depot has hired for this role
Req119688
Position Purpose
The Manager of Delivery Management is an experienced project professional responsible for leading a combination of planning and execution of activities related to delivery of large initiatives and/or financial/budgeting activity for their teams. Managers are responsible for leading a team of project management professionals. They are also responsible for attracting, retaining and developing top talent. When leading project delivery, Managers support their team in execution of their projects. They are also responsible for leading large, cross functional initiatives across the organization. When performing financial/budgeting activities they are responsible for developing and implementing efficient and accurate processes for financial management. They are also responsible for maintaining vendor relationships, partnering with other leaders to influence contract negotiations. They are also responsible for providing leadership financial reporting.
We are looking to hire a Delivery Manager – Marketing Technology Transformation specializing in content management, audience marketing, and personalization, tasked with leading high-impact cross-functional production solutions tailored to meet our expanding business requirements. This pivotal role demands close collaboration with technology, product development, data science, business stakeholders, fellow managers, and senior leadership to effectively implement, monitor, and deliver strategic initiatives. With a keen focus on change management, attention to detail is paramount, particularly considering the significant impact these programs have on our clients.
Responsibilities
Apply End Date: 08/28/2024
Position Purpose
The Manager of Delivery Management is an experienced project professional responsible for leading a combination of planning and execution of activities related to delivery of large initiatives and/or financial/budgeting activity for their teams. Managers are responsible for leading a team of project management professionals. They are also responsible for attracting, retaining and developing top talent. When leading project delivery, Managers support their team in execution of their projects. They are also responsible for leading large, cross functional initiatives across the organization. When performing financial/budgeting activities they are responsible for developing and implementing efficient and accurate processes for financial management. They are also responsible for maintaining vendor relationships, partnering with other leaders to influence contract negotiations. They are also responsible for providing leadership financial reporting.
We are looking to hire a Delivery Manager – Marketing Technology Transformation specializing in content management, audience marketing, and personalization, tasked with leading high-impact cross-functional production solutions tailored to meet our expanding business requirements. This pivotal role demands close collaboration with technology, product development, data science, business stakeholders, fellow managers, and senior leadership to effectively implement, monitor, and deliver strategic initiatives. With a keen focus on change management, attention to detail is paramount, particularly considering the significant impact these programs have on our clients.
Responsibilities
- Spearhead numerous cross-functional programs, fostering seamless collaboration among product, engineering, design, and data science teams to implement innovative technical solutions.
- Demonstrate impactful leadership by exerting influence across initiatives and effectively managing a broad spectrum of projects and deliverables.
- Offer extensive domain knowledge to shape technical strategies in partnership with engineering counterparts.
- Foster active engagement with internal stakeholders, adeptly breaking down requirements into actionable technical plans with tangible milestones, optimizing scope and timeline, managing cross functional dependencies, and proactively mitigating risks
- Deliver concise and transparent communication regarding overarching objectives, obstacles, progress to stakeholders and executive leadership.
- Anticipates and balances the needs of stakeholders, maneuvers comfortably through complex process and people-related organizational dynamics
- Manages ambiguity, operates effectively, even when the way forward is not clear
- 50% Delivery & Execution - Works with stakeholders to support the project planning effort, including the formulation of the project scope, definition of the project deliverables and the required delivery dates, creation of a logical work breakdown structure, and definition of major project milestones; Awareness of overall change management needs across both business and technology groups. Applies and guides team on change management processes and practices across programs, project and/ initiatives. Collaborates with stakeholders to integrate technology changes into the overall change roadmap; Understands organizational/initiative goals and guides team members to align processes and project work. Proactively identifies barriers and partners with leadership to mitigate. Facilitates across multiple domains and complex initiatives; Applies and guides team members on Project Management best practices. Collaborates with leaders to create standards and processes that increase business value. Supports and executes against quarterly planning and prioritization. Applies lessons learned to inform future initiatives; Works with stakeholders to determine and align dependencies, then proactively risk and issues via identification and mitigation plans; Sets outcome-focused goals and ensures accountability to deliver on commitments. Scope typically includes execution and/or supporting team of large, complex projects across matrix organization. Leads team through issue / obstacle resolution in order to maintain team momentum and productivity; Ability to communicate and negotiate across the organization. Seeks to understand stakeholder perspective and apply it to project delivery. Guides project team to develop their communication plan and stakeholder approach
- 25% People Leadership - Attracts, retains, and develops top talent; Provides leadership, mentoring, and coaching to team
- 25% Resource & Financial Management - Maintains vendor relationships. Partners with other leaders to make suggestions on pricing negotiations, SLAs, resource plans, etc; Executes and leads fiscal management and reporting for operational, product/business, technology, and vendor stakeholders; includes gross labor, capital spend, and non-labor forecasting for tracking, reporting, and variance analysis
- This Position typically reports to Sr Mgr of Delivery Management
- This Position has Direct Reports
- Typically requires overnight travel 5% to 20% of the time.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Working knowledge of Microsoft Office Suite
- Working knowledge of Tableau
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Ability to draw accurate conclusions from financial documentation
- Demonstrated project management skills
- Demonstrated ability to collaborate and work
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers effectively with cross-functional teams
- 5+ years of relevant work experience
- Deep experience in project delivery across different types of initiatives in a matrix environment
- Deep experience with Microsoft Office tools and Project Management tools (MS Project, JIRA, etc.)
- Deep experience with the planning and execution of projects and risk mitigation strategies;
- Deep experience with project management execution in a modern software environment via multiple methodologies with blended approaches based on project goals; deep experience managing technical projects
- Experience managing and growing team members in a professional setting
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- No additional education
- 5
- No additional years of experience
- None
- None
- None
- Decision Quality
- Manages Ambiguity
- Collaborates
- Ensures Accountability
- Instills Trust
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Communicates Effectively
- Financial Acumen
- Manages Conflict
- Organizational Savvy
Apply End Date: 08/28/2024
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Other -
Industries
Consumer Services
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