Information System Manager I

The Information Systems Manager I position requirements include (but is not limited to) the following: Work directly with business partners to identify requirements and engage IT partners to translate requirements into technical solutions. Lead the functional design, implementation, and support of JDE based solutions that address business requirements and meet Printpack standards. Develop System documentation including specifications, procedures, and training materials. Provide end to end support for JDE Manufacturing and related procurement and inventory modules to ensure business continuity. Provide guidance and expertise to Support Analysts in resolving very complex issues. Resolve JDE Tier 1 & 2 application support calls logged through the FreshService Ticketing System. To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the various applications and user community. Stay current with industry trends, best practices, and updates in Oracle JDE to ensure the project leverages the latest technologies and methodologies. Train and transfer knowledge to the team members. The Information Systems Manager I position is a functional/technical project manager that is responsible for full software development lifecycle (SDLC) of small to medium sized projects on the Oracle JD Edwards Enterprise One (JDE E1) Enterprise Resource Planning (ERP) platform along with other ancillary and integrated solutions.  The Information Systems Manager I position is a global position where he/she proposes improvements to various JD Edwards modules that will enhance the users’ experience, as well as identify and deliver end-user training to increase user efficiency on IS-related software and hardware.  Education: Four (4) year college degree in Computer Science or equivalent PMP (PMI) certification preferred Experience: 5+ years of experience and knowledge of, at a minimum one, JDE E1 modules such as Capital Asset Management (CAM), Procurement (P2P), Quality Management (QM), Manufacturing (SFC) and/or Warehouse Management (WMS). Minimum of 3+ years working in the technical support field, preferably in a manufacturing environment.  Understanding of SDLC and Agile development methodology. Ability to establish good relationships and work multi-functionally with a variety of business and technical team members at all levels. Knowledge, Skills & Abilities: Basic to advanced SQL writing  Excellent communications skills, written and verbal Excellent problem-solving skills Excellent leadership, interpersonal and motivation skills The ability to manage multiple assignments under tight deadlines  Fluent in English, conversational in Spanish a plus.  PHYSICAL DEMANDS & TRAVEL: Physical Demands: Occasional lifting and movement of less than 25 lbs. Travel Requirements:  Up to 10%   WORK CONDITIONS: This position qualifies for the 100% remote per. the Printpack policy Primarily a remote/home environment; however, it will be necessary to spend time in the manufacturing facilities working with the user community. This position should expect after-hours escalation support calls.  Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law. To view your rights and government notices, please see the links below: Know Your Rights: Workplace Discrimination is Illegal

• Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal
• E-Verify
• Your Rights Under USERRA (dol.gov)
• FMLA
• FMLA (Spanish)
• Pay Transparency Nondiscrimination Provision (dol.gov)
• TRANSPARENCIA EN EL PAGO DISPOSICIÓN SOBRE NO DISCRIMINACIÓN (dol.gov)
• Polygraph Protection
• Right to Work
• Right to Work (Spanish) Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying. Printpack is one of the most innovative and progressive packaging companies in the world and it embodies the employee-centric values established by its founder, J. Erskine Love Jr. in 1956. Printpack’s competition can buy the same equipment and materials, but the difference has always been the people who walk their plant floors and stroll through their hallways. There is no question that Printpack’s associates are a major factor in why their customers have faithfully relied on the Printpack level of service for over 60 years. Printpack offers a comprehensive benefits package designed to promote wellness and provide protection for its associates and their families. Some of their competitive benefits include medical coverage, dental coverage, life insurance, short-term and long-term disability, 401(k), matching gift program, employee assistance programs, educational assistance, and service awards. The Printpack Statement of Philosophy reflects on a commitment to their associates and a belief that they should “provide opportunities for personal fulfillment and growth commensurate with each individual’s highest level of competence and degree of contribution.” As an equal opportunity employer, Printpack remains focused on creating an inclusive environment. One that embraces diversity as an enhancement to their work culture and a vital contributor to their success. Printpack is “Converting Vision into Value” for their associates, their community, their customers, and hopefully…for you.