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Additional Job Information:
Title: 734878 (IN-FSSA, DMHA-988 Learning & Development Manager)
Start Date: 06/24/2024 to 10/31/2024
Position Type: Contract
Location: Remote, must reside in Indiana
Work Arrangement: Remote
Agency Interview Type: Webcam only
Job Description:
Short Description:
Learning & Development Manager for Indiana Crisis Response System
Complete Description:
In this critical role, you will play a key part in ensuring all our stakeholders have the knowledge and skills necessary to effectively respond to behavioral health crises.
Responsibilities:
Develop, implement, and evaluate comprehensive training programs for 988 call specialists, dispatchers, and other system partners across Indiana
Facilitate trainings and implementation, as well as auditing of learning and development as necessary
Partner with subject matter experts to ensure training content aligns with best practices in crisis intervention, de-escalation, and mental health support (SAMHSA's Behavioral Health Crisis Care Best Practices a plus)
Support stakeholders and their training staff to increase consistency and success in
Ensure updates to all trainings as deemed appropriate
Maintain the learning management system
Conduct training needs assessments and identify gaps in knowledge and skills
Stay up-to-date on emerging trends in crisis intervention and mental health support
Develop and maintain training materials, including handouts, presentations, and online resources
Collaborate with team members and other
stakeholders to create trainings in support of interoperability of the
crisis response system
Skills:SkillRequired / DesiredAmountof ExperienceExperience developing and/or delivering training programs in a crisis response or mental health settingRequired1YearsProgram training development and presentation experience, preferably in a crisis intervention program.Required1YearsProficiency in Microsoft Office Suite and learning management systems (LMS) a plusRequired1YearsExperience developing, implementing and training program policies and procedures.Required1YearsFamiliarity with Law enforcement and 911 PSAP culture and standards, SAMHSA Behavioral Health Crisis Care Best PracticesHighly desired Experience with de-escalation techniques, motivational interviewing, and collaborative problem-solving skills.Highly desired
Regards,
Roshni Verma
Sr. Sourcing Specialist | Syntricate Technologies Inc.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
IT Services and IT Consulting, Software Development, and Financial Services
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