Implementation Support Consultant (Practice Management)

Job Title: Implementation Support Consultant (Practice Management)

Work Location: Greater Florida Area - can live anywhere in the United States but must be open to travel to Florida for the Go-Live.

Company: The Select Group

Contract Duration: 09/23/24 - 10/11/24

Project Overview: The Select Group is seeking an Implementation Support Subject Matter Expert (SME) specializing in Veradigm/Allscripts Practice Management for a short-term contract in Florida. The role focuses on providing Activation Assistance during a customer's go-live phase.

Key Requirements:

• Subject Matter Expertise: Extensive, recent experience with the Veradigm/Allscripts Practice Management (PM) product suite.
• Super User Skills: Capable of effectively interacting with end users leveraging the Veradigm/Allscripts PM suite.
• Clinical Workflow Knowledge: Basic understanding of clinical workflows.
• Veradigm Familiarity: Awareness that Allscripts is now Veradigm, with the ability to educate candidates about this change before interviews.
• Customer Service Orientation: Strong commitment to delivering excellent customer support.
• Training and Support Experience: Proven ability to train and support both clinical and non-clinical staff.

Responsibilities:

1. Implementation: Execute the implementation of Veradigm/Allscripts solutions and other designated third-party products, ensuring adherence to the detailed project plan and scope.
2. Troubleshooting: Identify and resolve issues within the application and interfaces during and after implementation, including those related to third-party interfaces and applications.
3. Client Assistance: Assist clients with the parameterization and configuration of the Practice Management database to deliver the necessary functionality as defined in the project scope and contract.
4. System Design and Migration: Lead and support the organization’s specific system design, conversion, migration, and data build processes with the client.
5. Documentation and Training: Design and present client-specific documentation and formal training sessions.
6. Testing and Planning: Advise and assist clients on interface and application testing, planning, and fulfillment to ensure a successful go-live.
7. SME Support: Serve as the Allscripts Practice Management application SME to ensure the setup supports organizational workflow decisions and billing needs.

Additional Details:

Background check and drug test required.

All travel expenses will be reimbursed

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.