HRIS and Benefits Specialist

The primary focus of this position is to provide specialist knowledge and operational administrative abilities to the Human Capital department. This role ensures compliance with a broad set of applicable laws, regulations, company policies and guidelines and is the point person on BSB Benefits and Leaves of Absence while also supporting our HRIS’s data and technology needs and capabilities.

ESSENTIAL DUTIES

HRIS Administration

• Serves as supporting administrator for HR applications including HRIS/HCM. Stays current and assists colleagues with visibility and comprehension on all applicable system updates and enhancement opportunities and relevant underlying BSB processes and policies.
• Assists with building, and executing system configuration, test plans, role security, and integrations as assigned.
• Identifies and troubleshoots system defects, integration issues, and inaccurate configuration.
• Completes individual or batch HRIS transactions following established guidelines.
• Supports reporting and analytics needs to enable business leaders to review data real time through reports and dashboards, and to complete regulatory reporting for Benefits, Compliance, and Human Capital.
• Supports data integrity standards through automation, system governance, preventative controls, and data audits.
• Develops strong relationships with vendors, consultants, and IT to troubleshoot system issues and enhancements.
• Maintains awareness of appropriate governance, release cycle management, and process documentation.

Benefits Administration

• Administers benefit programs including health and wellness, voluntary plans, retirement, workman's compensation and leaves of absence.
• Supports Open Enrollment, New Hire/Qualifying Event/Termination benefit events, benefit renewal, communications, and annual filings.
• Coordinates with vendors on transactions, data or communications through Broker. Monitors deliverables to ensure expectations are met and communicates with appropriate Human Capital team members to ensure proper administration of programs.
• Transacts on business processes and workflows related to benefits, retirement account management, and leave administration.
• Interprets benefit programs and communicates established benefit plan design. Partner with benefits broker, vendors, insurers, 3rd parties and leadership to communicate changes promptly in clear and accessible language.
• Assists employees in routine transactions and navigation of benefits building trust through integrity and authenticity.

Other

• Continuous improvement: proactively identify opportunities for process improvements and efficiencies in HRIS & benefits admin. Recommend and implement enhancements to HC systems to better meet the needs of the organization and employees.
• May assist or collaborate with supervisor, Learning & Development Program Manager or other HC Team roles to develop training and education materials as they relate to HRIS or Benefit areas of responsibility.
• May provide backup payroll processing coverage.
• Completes mandatory compliance training in accordance with established deadlines.

ROLE COMPETENCIES

• Customer support
• Advanced Data Analysis
• Advanced HRIS
• Technical Documentation
• Time Management
• Task Management
• Initiative
• Prioritization
• Simplify complex concepts
• Effective communication
• Systems thinking
• Innovative mindset
• Attention to detail
• Advanced Problem Solving
• Adaptability
• Collaboration

Minimum Qualifications

• Excellent customer service skills
• Strong organization & time management skills
• Team-oriented, approachable and work well with others
• Possess strong oral and written communication skills
• Strong math and problem-solving skills
• Proficient in use of Microsoft Office applications.
• Able to maintain absolute confidentiality and model discretion with personal, private, confidential and highly sensitive communications and information.
• Experience working in a multi-state environment.
• 3 years of experience within a Human Resources capacity with local, state and federal guidelines in Human Resources operations and employment law
• 3 years of experience within a Human Resources capacity in at least one of benefits administration or HRIS/HCM
• 1 year Dayforce (formerly Ceridian) HRIS/ HCM experience.

Preferred Qualifications

• 3 years Dayforce (formerly Ceridian) HRIS/ HCM experience as module leader/owner/manager (Core, WFM, Benefits, etc.)
• 3 years of experience within a Human Resources capacity with local, state and federal guidelines in Human Resources operations and employment law in CA/OR/WA, and/or such experience in a role supporting a multi-state enterprise.
• 3 years of experience within a Human Resources capacity in at least one area of either benefits administration in CA/OR/WA, and/or such experience in a role supporting a multi-state enterprise.
• Formal education, training or certification in Human Resources, benefits, beaves or HRIS.
• Business Process Improvement, Change Management, B Corporation work experience