Head of Agent Analytics
Head of Agent Analytics
Intelletec
San Francisco Bay Area
See who Intelletec has hired for this role
Leading AI firm is looking for a Head of Agent Analytics to join their growing team. Individual will collaborate with key leaders in driving the analytics strategy to enrich user engagement.
Responsibilities:
- Develop and implement the strategic vision for AI and ML applications in agent analytics.
- Align AI/ML initiatives with business objectives to enhance agent performance and customer satisfaction.
- Lead the design, development, and deployment of AI and ML models for predictive and prescriptive analytics.
- Ensure models are robust, scalable, and integrated with existing systems.
- Oversee data collection, preprocessing, and integration processes to ensure high-quality input data for models.
- Ensure data accuracy and integrity across various data sources.
Qualifications:
- MSc. in Computer Science, Machine Learning, Artificial Intelligence, or a related field.
- 7+ years of experience leading data science teams, with a focus on AI and machine learning applications in analytics.
- Excellent engineering skills in Python and other languages as needed.
- Proven track record of product analytics using advanced machine learning.
- Extensive experience in machine learning, BI, and analytics.
- Strong leadership skills, with the ability to inspire and manage a team of talented scientists and analysts.
- Experience in roles that involved monetization aspects, such as ads - an advantage.
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Seniority level
Director -
Employment type
Full-time -
Job function
Analyst -
Industries
Technology, Information and Media
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Medical insurance -
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