Leading AI firm is looking for a Head of Agent Analytics to join their growing team. Individual will collaborate with key leaders in driving the analytics strategy to enrich user engagement.
Responsibilities:
Develop and implement the strategic vision for AI and ML applications in agent analytics.
Align AI/ML initiatives with business objectives to enhance agent performance and customer satisfaction.
Lead the design, development, and deployment of AI and ML models for predictive and prescriptive analytics.
Ensure models are robust, scalable, and integrated with existing systems.
Oversee data collection, preprocessing, and integration processes to ensure high-quality input data for models.
Ensure data accuracy and integrity across various data sources.
Qualifications:
MSc. in Computer Science, Machine Learning, Artificial Intelligence, or a related field.
7+ years of experience leading data science teams, with a focus on AI and machine learning applications in analytics.
Excellent engineering skills in Python and other languages as needed.
Proven track record of product analytics using advanced machine learning.
Extensive experience in machine learning, BI, and analytics.
Strong leadership skills, with the ability to inspire and manage a team of talented scientists and analysts.
Experience in roles that involved monetization aspects, such as ads - an advantage.
Seniority level
Director
Employment type
Full-time
Job function
Analyst
Industries
Technology, Information and Media
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