Responsible for providing exemplary guest service while performing a variety of pro shop and fitness center duties.
Essential Functions
Serves as front desk help to include answering of phones, selling merchandise, running cash register, checking in guests, etc. at the Pro-shop & Fitness Center.
Provides accurate information to community regarding the Course events, Fitness Center and prices for both golf and fitness.
Collects membership, greens fees and fitness center fees.
Assists with golf course and fitness center events.
Maintains record of all transactions and deposits.
Assists in keeping daily records related to sales and events.
Inspects, cleans, and sanitizes all areas of the facility and restrooms to ensure safe and sanitary conditions.
Communicates with appropriate supervisor or Facilities personnel regarding facilities maintenance issues.
Assists in maintaining cleanliness of the Pro-Shop & Fitness Center.
Maintains a strict code of confidentially at all times.
Completes tasks in a trustworthy, reliable and timely manner.
Works as a member of a team.
Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
Provides input or recommendations for improvements and changes in processes or services.
Maintains cleanliness of driving range and ensures it is picked up and clean throughout the day.
Cleans, washes and prepares golf carts.
All other duties as assigned.
Requirements
Position Qualifications
WORKERS IN THIS POSITION MUST BE 16 YEARS OR OLDER
Competency Statements
Communication Skills- Ability To Communicate Effectively With Others Verbally.
Customer Oriented- Ability to take care of the customers’ needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Education
High school diploma or GED preferred
Experience
One year customer service experience operating a cash register preferred
Other Requirements
One year general office experience preferred
Ability to work a flexible schedule including weekends and holidays
Reach Outward Constantly Over 100 lbs Not Applicable
Reach Above Shoulder Occasionally Push/Pull
Climb Occasionally 12 lbs or less Frequently
Crawl Occasionally 13-25 lbs Occasionally
Squat or Kneel Frequently 26-40 lbs Occasionally
Bend Frequently 41-100 lbs Occasionally
Not Applicable- Activity is not applicable to this occupation.
Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.
Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.
Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a fitness center/pro shop with occasional exposure to a busy resort environment with multiple distractions. The noise level in the work environment is usually quiet to moderate.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180 day introductory period.
Seniority level
Entry level
Employment type
Part-time
Job function
General Business, Management, and Business Development
Industries
Gambling Facilities and Casinos
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