Fraud and Risk Analyst - Customer Generosity Monitoring

About Fanduel

FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION

Our roster has an opening with your name on it

The Fraud and Risk Analyst, Customer Generosity Monitoring, will be is responsible for analyzing and monitoring daily risk reporting to identify fraudulent, abusive and suspicious activity across the FanDuel Group brands. This role requires an advanced understanding of existing and emerging fraud risks within Daily Fantasy Sports, online gaming or related industries. The Fraud and Risk Analyst is responsible for performing extensive research and analysis to detect suspicious transactions and determine fraudulent activities, and will assist in making changes to existing reports and help develop new reports. This role requires a high level of discretion/confidentiality needed and superior judgement skills, including some experience with

The Senior Analyst must pass required licensing as mandated by various state gaming and racing regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment.

THE GAME PLAN

Everyone on our team has a part to play

• Conduct daily reviews of bonus reporting to detect, prevent and mitigate fraudulent or suspicious activity
• Help update existing reports and create new queries/reports to help in monitoring potential bonus abuse
• Work with cross-functional teams across FanDuel for collaboration on fraud risks, abuse and process improvements.
• Leverage internal and external bonus data to develop insights and best in class fraud prevention policies
• Collaborate with analytics to create and enhance dashboards and monitor performance across KPIs
• Assist in creating and maintaining standard operating procedures and policies.
• Support internal teams with various Fraud and Risk reviews or requests
• Support training of new Promotions Abuse Prevention Analysts.
• Assist with ad hoc fraud escalations, investigations, related projects/assignments and cross-functional support as necessary.
• Maintain awareness of key process changes, system changes, and organizational structure, and overall impact on operational risk management.
• Investigate and address potential proxy betting
  
  

THE STATS

What we're looking for in our next teammate

• 1+ years of fraud experience in daily fantasy sports, online gaming or related industries
• Bachelor’s degree in related field required.
• Some proficiency in SQL, Databricks, Python or other report building tools.
• Proficient knowledge of online gaming fraud schemes and categories as well as common fraud prevention strategies and systems, including geolocation tools.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Strong written, communication, organizational, customer support, problem-solving and analytical skills.
• Ability to communicate with technical and non-technical stakeholders at various levels across multiple business units.
• Passion for sports and/or gaming industry a plus
• Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies.
• Experience with Salesforce, Geocomply, LexisNexis a plus
  
  

Player Benefits

We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another
  
  

FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!” We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!

The applicable hourly range for this position is $24.04 - 32.79, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.