This position is located in Oklahoma City and the surrounding areas.
This is a temporary position with a maximum of 25 hours per week.
Hourly Pay: $19.35
Days worked will be Monday through Friday.
Travel is Occasional - Must possess a valid driver's license and maintain required car insurance.
Minimum Qualifications:
High School diploma or equivalent
18 years of age or older
Preference Statement
Preference may be given to applicants with previous call center experience.
Job Responsibilities
Greet clients in a professional and kind manner in an OKDHS retail space
Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
Interview clients in an office setting or via phone
Manage a caseload
Compile data and complete documentation for eligibility
Make appropriate program referrals to community resources
Participate in individual and staff conferences
Must attend all mandatory training associated with the position
Establish, engage, and grow positive and effective community partnerships with interested members of the public, providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality
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If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement: 24-KM135
P106049/JR34101
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Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Other
Industries
Internet Publishing
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