PepsiCo

Facility Operations Manager

PepsiCo Fargo, ND

Overview

PepsiCo offers the world's largest portfolio of billion-dollar food and beverage brands, including 19 different product lines that generate more than $1 billion in annual retail sales each. Our main businesses -- Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi Cola -- also make hundreds of other enjoyable foods and beverages that are respected household names throughout the world. With net revenues of approximately $60 billion, PepsiCo's people are united by our unique commitment to sustainable growth by investing in a healthier future for people and our planet, which we believe also means a more successful future for PepsiCo. We call this commitment Performance with Purpose:

PepsiCo's promise to provide a wide range of foods and beverages for local tastes; to find innovative ways to minimize our impact on the environment, including by conserving energy and water usage, and reducing packaging volume; to provide a great workplace for our associates; and to respect, support, and invest in the local communities where we operate.

Frito-Lay, a key business unit within PepsiCo, is a market leader in the snack food industry. We are the makers of some of America’s favorite snack foods including, FRITOS®, LAY’S®, DORITOS®, CHEETOS®, AND TOSTITOS®.

Responsibilities

The Facility Operations Manager has accountability for all operations functions at the Distribution Center site. Position responsibilities are to ensure that People, Quality, Service, and Cost objectives are met. This includes:

  • Staff and manage a warehouse team of 30- 35 hourly associates with varying levels of experience and education
  • Train individuals and the team to develop technical, teamwork, and problem solving skills.
  • Coordinate all warehouse activities to ensure that required tasks are accurately completed in an efficient manner
  • Responsible for people and team development, quality performance, cost, service and safety
  • Motivate the team to achieve performance targets
  • Organize and facilitate team meetings to achieve continuous improvement process
  • Manage all spending within the planned budget. This includes “direct” expenses (Labor Efficiency, Inventory Waste, etc.) and “indirect” expenses (Supplies, utilities, leases, etc.)
  • Manage all aspects of the product supply process to ensure consistent product availability without inventory overages. This includes executing all product-ordering processes, communicating with suppliers, and planning needs with Sales partners.
  • Ensure that all inventory transactions are properly executed to maintain inventory loss at expected levels.
  • Ensure that the site is maintained at expected sanitation and facility maintenance levels.
  • Ensure site regulatory compliance (OSHA, DOT, FDA, EPA)

People and Team Development:

  • Interview, hire and coordinate training for all warehouse team members. Team members are responsible for a number of functions within the Distribution Center: receiving the product from manufacturing and moving product within the warehouse; preparing customer orders for delivery; moving full cases or picking and packing an individual mix of product into a case
  • Develop a cohesive and empowered team of 30 - 40 employees with the technical and problem-solving skills to execute daily tasks as efficiently as possible. A resource’s role in this process occurs through executing the SOPs Playbook action plans (alongside presence on the floor). In-depth hourly Labor Performance Management: managing Picker performance through several systems and providing real-time feedback and obstacle removal to improve performance. Pre-shift and mid-shift meetings are utilized as touchpoints to gain a pulse of the team and encourage and motivate the team multiple times each day. Flight Plan Reviews are more formal meetings each period to drive the team towards period and quarterly plan goals
  • Manage all day-to-day people issues such as crewing, safety, specific employee issues, etc. Provide coaching through work withs and administer corrective action as needed
  • Collaboration with the Sales Team is a daily expectation to ensure customer service needs are being met

Site Management:

  • Meet cost parameters; execute service targets and objectives through daily management of direct and indirect expenses. Direct expenses include labor efficiency (how many cases are outputted per hour worked) and accuracy (packing cases in a complete and exact manner). A heavy emphasis will be placed on supporting the frontline Team to achieve its Dynamic Standards Labor expectations. Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc
  • Ensure site regulatory compliance with OSHA, DOT, FDA, and EPA
  • Manage warehouse space from both inventory and safety standpoints. In terms of inventory, ensure that pallets and cases are inappropriate lines and that all picking modules are replenished with the product. From a safety perspective, ensure that all pallets, forklifts, trash cans, etc. follow the site 5S plan (if currently in place). Be especially cognizant of pallets and product on 2nd and 3rd tiers, as mistakes at these levels could have serious safety implications
  • Facilitate and execute site acceleration each year to continuously improve. Site acceleration occurs when a team of labor experts analyze current practices and develop action plans to improve efficiency and productivity

Customer Service:

  • Serve as a liaison with manufacturing and general suppliers
  • Accurately and properly provide customer service to Sales partners. Specifically, work with Route Sales Representatives (RSRs) on a daily basis to understand product and customer issues. Execute product planning and ordering to ensure product availability without inventory overages. Limit compliance issues to ensure the product that is ordered is stocked in the warehouse. In addition, limit adjustment issues to ensure cases are packed accurately
  • Communicate and lead Value in Planning (VIP) process with Sales partners

Compensation and Benefits:

  • The expected compensation range for this position is between $60,000 - $100,500 based on a full-time schedule.
  • Location, confirmed job-related skills and experience will be considered in setting actual starting salary.
  • Bonus based on performance and eligibility; target payout is 8% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

  • Bachelor’s degree
  • 0-8 years’ experience utilizing a team-based approach to decision making
  • Effective coaching, facilitation, presentation, and team-building skills
  • People and leadership skills with a track record of achieving a positive business result
  • Proven organizational skills
  • Proven planning skills
  • Proven Team Leadership skills
  • Strong oral and written communications skills
  • Strong computer skills

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    Food and Beverage Services and Manufacturing

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