Enrollment Coordinator (Remote)

The Enrollment Coordinator will spearhead Ophelia’s growth by facilitating patients’ first contact and enrollment in Ophelia. This role will work under the supervision of the Lead Enrollment Coordinator to guide prospective patients through the first steps of Ophelia’s program, help prospective patients overcome initial barriers to treatment, and use data to track enrollment and explore opportunities for growth. In short, the Enrollment Coordinator will ensure that Ophelia’s mission spreads to those who need it most.

As an early and core member of our team, the Enrollment Coordinator will be integral to the growth and success of Ophelia, and will have great potential for mobility as we expand across states, and soon, the whole country.

This position is fully remote, but being located in New York City is a plus (our headquarters is in Brooklyn). Please note that this role requires a Tuesday-Saturday schedule.

Key Responsibilities

• Complete consultation calls with prospective Ophelia patients who are interested in getting started with our program
• Directly engage with prospective patients to guide and help them however needed. The Enrollment Team shepherds patients through their first steps into our program, and the Enrollment Coordinator is core to that effort
• Reengage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!
  
  
  

Our Benefits Include:

• Remote work anywhere in the United States
• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
• 20 days of PTO per year
• 10 company holidays
• $1,000 Work From Home Stipend
• 401k Contribution Platform
• Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!
  
  
  

Interested in learning more about Ophelia and this role? Apply below!

Ophelia's Compensation Philosophy:

We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.

Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.