The EDD Team Lead reports to the EDD Manager and plays a crucial role in executing daily EDD tasks. In addition to core responsibilities, this position provides technical leadership and guidance to junior colleagues. Supervising a team, this role involves planning, scheduling, monitoring, and reviewing the work of subordinates.
Aligned with our values, the Team Lead fosters a culture of kindness in collaboration with colleagues and while serving our clients.
Essential Duties And Responsibilities
Support the EDD Case Manager as the primary point of contact for a team of EDD Suspicious Activity Report (SAR) investigators, overseeing initial and follow-up investigations on high-risk customer types.
Conduct quality control to ensure identification, documentation, and proper filing of potentially unusual or suspicious transactions in compliance with bank policies, procedures, and regulatory requirements.
Assist in training new investigators alongside the EDD Case Manager.
Collaborate with Team Management for FDIC Exam, Quality Assurance, and Audit Preparation.
Foster a team environment, providing constructive feedback to investigators regularly.
Ensure timely collection of Request for Information (RFI) updates by the team.
Manage complex cases involving multiple relationship accounts, international transactions, and complex cash structuring schemes.
Verify sufficient customer information for understanding normal and expected activities based on customer profiles.
Contribute to the development and documentation of EDD policies and procedures.
Occasionally conduct transactional reviews for high-risk customers during onboarding and relationship maintenance.
Perform other duties as assigned.
Qualifications
Bachelor's degree (BS or BA).
1-3 years of experience in KYC/CDD/EDD roles with responsibilities as described. Industry certifications such as ACAMS preferred.
Knowledge of money laundering methods, trends, and applicable laws including the Bank Secrecy Act, USA PATRIOT Act, and OFAC requirements.
Strong writing, analytical, and communication skills.
Familiarity with Verafin, CLEAR, DNA, WireXchange, OnBase, and/or FCRM is advantageous.
Location:
This position offers remote work flexibility within our footprint across Arizona, California, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, and Washington.
Benefits
Paid time off for vacation, sick days, and holidays.
Health insurance.
Stock options.
Bonus programs.
7% 401(k) employer matching.
Paid Parental Leave.
Life and AD&D insurance.
Long-term disability.
Tuition reimbursement.
Employee assistance programs.
Pre-tax health and dependent-care spending plans.
Equal Employment Opportunity
We are committed to Equal Employment Opportunity and Affirmative Action. All personnel actions are conducted without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, disability, national origin, or citizenship status.
Employment Type: Full-Time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Human Resources Services
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