Drain Service Technician

What Is Our Purpose?

We work to improve our customers and employees quality of life in a sustainable manner. We strive to be symbols of the community and better ourselves every day.

What You’ll Do:

The Drain Service Technician is responsible for diagnosing and repairing residential drain systems and leading customers to informed and confident buying decisions.

What Your Day-to-Day Looks Like:

• Complete all drain cleaning, jetting, and cable work related to in-home, service calls
• Provide camera service for mainline stoppage within 24 hours of the report
• Establish customer rapport to provide the right products and services
• Educate and assist customers on the importance of sewer repair and replacement
• Help customers select the right maintenance plan and understand warranty information
• Explain reasons for blockage and illustrate how you will resolve the issue
• Understand your service criteria and hold yourself accountable for exceeding revenue goals
• Show yourself as professional and knowledgeable to win new referrals and repeat business
• Work alongside customer service and dispatch to ensure the overall success of the business
• Protect drain cleaning and camera equipment and keep a well-inventoried truck
• Participate actively in all training exercises and weekly meetings
• Train and mentor apprentices to ensure quick, accurate repairs
• Be accurate and timely with invoices, time cards, curbside feedback, and option sheets
  
  
  

What We’d Like You to Have:

A valid driver's license and clean driving record are required for this position.

MUST BE ABLE TO WORK TUESDAY - SATURDAY.

What’s In It For You:

Reinventing an industry takes work, and we aim to recognize and promote the wellbeing of our people professionally, financially, physically and mentally. Joining the Roth family gives you the opportunity to grow and develop your skills surrounded by committed, talented, and enthusiastic coworkers. In addition to all the coffee your heart desires, joining Ponderosa means…

• You'll join a growing company that has loyal customers, devoted employees, an ambitious roadmap, and industry leading products and technology.
• Being part of a great team with solid infrastructure in place.
• You get an opportunity to win, drive change and be in an environment that will focus on your success.
• The wage for this position is $20-$25 an hour
• 100% paid Health insurance for employee, 70% paid for family
• Dental and Vision Insurance
• Employer paid $20,000 life insurance benefits
• 6 Paid Holidays
• Paid Time Off
• Opportunities for Advancement
• An environment you can enjoy! Company breakfasts, monthly promotions, adidas and Columbia Sportswear employee store passes, a team you can trust and managers who care. All which lead to giving you more than just another place to work.
  
  
  

We are always looking for passionate individuals to join our team. Positive attitudes, creative minds, and a strong ethic are essential to our success. Do you check these boxes? If so, we’d love for you to apply and join our ever-growing team of professionals!

A Little About Roth

We are a team of home service experts who go the extra mile for our customers. We believe in the “white glove difference” and how it makes us shine above the rest. For nearly 50 years, Roth has served our community with dignity, integrity, and the 5-star service our customers are accustomed to receiving.

What started as a small heating and cooling shop has grown into one of the largest home services fleets in Oregon. And while we are proud of our growth, we’ve made sure to keep our small-business feel in the community. Today, we provide comprehensive residential home services including Heating, Cooling, Plumbing, Electrical and Drain Services. We are proud to employ a diverse staff of men and women with varying levels of experience, all of whom add to our positive company culture.

Though we always put the customer first, we know our success wouldn't be possible without our staff. People often come to us looking for work, they stay with us because they find a fulfilling career, room for growth, and opportunities to excel all while having fun at the same time. We know it’s hiring the right people, for the right position, that will help us serve our community for another 50 years!